Poioumenon A Definition en.wiktionary.org A specific type of metafiction in which the story is about the process of creation (sometimes the creation of the story itself). Bo Burnham: Inside literaturemakingartself-reference
Hofstadter's Law An Idea by Douglas Hofstadter en.wikipedia.org It always takes longer than you expect, even when you take into account Hofstadter's Law. On the "Building" of Software and WebsitesDeadlines are bullshitParkinson's Law recursionself-referenceplanningtime
Keep digging An Article by Ryan Singer m.signalvnoise.com The hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened. questionsresearchunderstanding