Japanese Death Poems A Book by Yoel Hoffman www.goodreads.com The haikuSpring snowAn entrance, an exitPoppiesCoolness will rise+4 More Graceful Exits: How Great Beings DiePoems of an Indian summerHe only who has lived with the beautiful deathpoetrynaturemelancholyzen
Keep digging An Article by Ryan Singer m.signalvnoise.com The hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened. questionsresearchunderstanding