To see with eyes unclouded by hate Eboshi: What exactly are you here for? Ashitaka: To see with eyes unclouded by hate. Hayao Miyazaki, Princess Mononoke hateseeing
There's a demon inside of you There's a demon inside of you – it's inside both of you. Look, everyone! This is what hatred looks like. This is what it does when it catches hold of you. It's eating me alive and very soon now it will kill me. Fear and anger only make it grow faster. Hayao Miyazaki, Princess Mononoke hatefear
When you're interested in what you're working on It's never hard to work when you're interested in what you're working on. But what if you hate what you're working on? It helps to examine the content of your loathing. What is it you hate? Verlyn Klinkenborg, Several Short Sentences About Writing hatework
Keep digging An Article by Ryan Singer m.signalvnoise.com The hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened. questionsresearchunderstanding