The cubicle The cubicle had the effect of putting people close enough to each other to create serious social annoyances, but dividing them so that they didn’t actually feel that they were working together. It had all the hazards of privacy and sociability but the benefits of neither. It got so bad that nobody wanted them taken away; even those three walls offered some kind of psychological home, a place one could call one’s own. All these factors could deepen the frenzied solitude of an office worker. Nikil Saval, Cubed workteamworksolitudeprivacy
A fly in the spider's web We're very good at talking about immersive experiences, personalized content, growth hacking, responsive strategy, user centered design, social media activation, retargeting, CMS and user experience. But behind all this jargon lurks the uncomfortable idea that we might be accomplices in the destruction of a platform that was meant to empower and bring people together; the possibility that we are instead building a machine that surveils, subverts, manipulates, overwhelms and exploits people. It all comes down a simple but very dangerous shift: the major websites of today's web are not built for the visitor, but as means of using her. Our visitor has become a data point, a customer profile, a potential lead — a proverbial fly in the spider's web. In the guise of user-centered design, we're building an increasingly user-hostile web. Parimal Satyal, Against an Increasingly User-Hostile Web uxprivacy
I chose out What I'm against is the centralization of services; Facebook and Google are virtually everywhere today. Through share buttons, free services, mobile applications, login gateways and analytics, they are able to be present on virtually every website you visit. This gives them immense power and control. They get to unilaterally make decisions that affect our collective behavior, our expectations and our well-being. You're either with them or out. Well, I chose out. You see, the web wasn't meant to be a gated community. Parimal Satyal, Against an Increasingly User-Hostile Web privacy
We have lost our sense of intimate life A Quote by Luis Barragán Take the use of enormous plate windows...they deprive our buildings of intimacy, the effect of shadow and atmosphere. Architects all over the world have been mistaken in the proportions which they have assigned to large plate windows or spaces opening to the outside. We have lost our sense of intimate life, and have become forced to live public lives, essentially away from home. 239. Small Panes privacywindows
Deadlines are bullshit An Article contrariantruth.substack.com In software development deadlines are a necessary evil. It is important to understand when they are necessary, and it is important to understand why they are evil. External vs. internal deadlinesWhy are internal deadlines evil?Engineers who love their work Hofstadter's LawThe Thing-deadline calculusNever enough timeDriving engineers to an arbitrary date is a value destroying mistake bureaucracysoftwareprocesswork
External vs. internal deadlines When are deadlines necessary? Contractual obligations Technical liabilities (e.g., dependency EOL) Compliance, government, investors, and other external stakeholders What do all of these deadlines have in common? They are all important. They are all deadlines that cannot be missed. They are all external. When are deadlines evil? Your manager says you have a deadline Your software development methodology says you have deadlines What do all of these deadlines have in common? None of them are important. They are arbitrary. They are all internal. They are all bullshit.
Why are internal deadlines evil? Estimation: When estimating engineering work a substantial time investment is required by an engineer in order to get an accurate estimate. Misaligned Incentives: There is an incentive to lie and give estimates much longer than the feature is truly expected to take. Low Morale: Deadlines are likely to be missed often. Repeated failure has a cost to the morale of the team. Micromanagement: Deadlines are wielded by middle managers as a whip to harass and annoy engineers working on features. High Stress: When engineers feel the pressure of other stakeholders holding deadlines over their heads it creates an environment of high stress. High Turnover: On teams with high turnover rates the best engineers have an easy time finding new work and leave quickly, the worst engineers have a difficult time finding work and remain. This selects for a lower quality team over time.
Engineers who love their work The resolution is simple. Never have internal deadlines. Operate on a prioritized and ordered list of features. Estimate only when necessary to prioritize and do so in a t-shirt sizing way. Trust your engineers and they will begin to love their work. Engineers who love their work are happy and productive. Building is never a straight line