interaction
Up and Down the Ladder of Abstraction
A Brief Rant
Stop Drawing Dead Fish
The Future of Programming
How I Build
Intelligent arrows
Website Response Times
Now I get it
Like, just a post complaining that screens should be better
An Article by Matt WebbIt’s been 19 years since Pixar released Monsters, Inc. with all that CGI hair. Where are my hairy icons? Ones that get all long and knotted as the notifications number goes up.
Why can’t I feel my phone? I found that paper from 2010 (when I was complaining about keyboards) about using precision electrostatics to make artificial textures on touchscreens.
I should be able to run my thumb over my phone while it’s in my pocket and feel bumps for apps that want my attention. Touching an active element should feel rough. A scrollbar should *slip. Imagine the accessibility gains. But honestly I don’t even care if it’s useful: 1.5 billion smartphone screens are manufactured every year. For that number, I expect bells. I expect whistles.
Deadlines are bullshit
In software development deadlines are a necessary evil. It is important to understand when they are necessary, and it is important to understand why they are evil.
- External vs. internal deadlines
- Why are internal deadlines evil?
- Engineers who love their work
External vs. internal deadlines
When are deadlines necessary?
- Contractual obligations
- Technical liabilities (e.g., dependency EOL)
- Compliance, government, investors, and other external stakeholders
What do all of these deadlines have in common? They are all important. They are all deadlines that cannot be missed. They are all external.
When are deadlines evil?
- Your manager says you have a deadline
- Your software development methodology says you have deadlines
What do all of these deadlines have in common? None of them are important. They are arbitrary. They are all internal. They are all bullshit.
Why are internal deadlines evil?
- Estimation: When estimating engineering work a substantial time investment is required by an engineer in order to get an accurate estimate.
- Misaligned Incentives: There is an incentive to lie and give estimates much longer than the feature is truly expected to take.
- Low Morale: Deadlines are likely to be missed often. Repeated failure has a cost to the morale of the team.
- Micromanagement: Deadlines are wielded by middle managers as a whip to harass and annoy engineers working on features.
- High Stress: When engineers feel the pressure of other stakeholders holding deadlines over their heads it creates an environment of high stress.
- High Turnover: On teams with high turnover rates the best engineers have an easy time finding new work and leave quickly, the worst engineers have a difficult time finding work and remain. This selects for a lower quality team over time.
Engineers who love their work
The resolution is simple. Never have internal deadlines. Operate on a prioritized and ordered list of features. Estimate only when necessary to prioritize and do so in a t-shirt sizing way. Trust your engineers and they will begin to love their work. Engineers who love their work are happy and productive.