A Day at the Park A Comic by Kostas Kiriakakis kiriakakis.net Once you see that an answer is not serving its question properly anymore, it should be tossed away. It's just their natural life cycle. They usually kick and scream, raising one hell of a ruckus when we ask them to leave. Especially when they have been with us for a long time. You see, too many actions have been based on those answers. Too much work and energy invested on them. They feel so important, so full of themselves. They will answer to no one. Not even to their initial question! questionscollectionsknowledge
When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch