Man in the Middle: The Designer A Book by C. Wright Mills www.carlosvieirareis.com The old unityDefining craftsmanshipThe central value for which they standThe star systemAs if it were an advertisement+3 More designsociety
When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch