The Image of the City A Book by Kevin Lynch mitpress.mit.edu To become completely lostApparencyOn the edge of something elseNothing there, after allPaths, edges, districts, nodes, landmarks+6 More 125 Best Architecture BooksScenes of thoroughgoing samenessClues for software design in how we sketch maps of cities urbanismplacecities
When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch