The Sense of Style A Book by Steven Pinker Classic styleThe assumption of equalityNominalizationThe curse of knowledgeStructural parallelism+2 More The Elements of Style writingcommunication
When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch