feedback
Control and Correlation
The fastest way to learn something is to do something
An Article by David R. MacIverSuppose you have a problem to solve. What do you do?
Well, you sit down and think real hard, and after extensive and careful planning you try the well thought out and rigorous solution that you have thought up. Right?
No, wrong! Bad.
The correct thing to do when you have a problem is:
- Think for a short amount of time.
- Make sure it is safe to try things.
- Try something you think will work.
- Observe the result. If you succeeded, yay you solved the problem! If it didn't work, think about what that means for the nature of the problem and try again.
How can we develop transformative tools for thought?
A Research Paper by Andy Matuschak & Michael NielsenConventional tech industry product practice will not produce deep enough subject matter insights to create transformative tools for thought.
...The aspiration is for any team serious about making transformative tools for thought. It’s to create a culture that combines the best parts of modern product practice with the best parts of the (very different) modern research culture. You need the insight-through-making loop to operate, whereby deep, original insights about the subject feed back to change and improve the system, and changes to the system result in deep, original insights about the subject.
When Customer Journeys Don’t Work: Arcs, Loops, & Terrain
An Article by Stephen P. AndersonThinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us:
- Approach the design of a system as the design of these as small but significant moments of learning.
- Consider the many ways these loops might be sequenced, with the exact order being less important.
Asynchronous Design Critique: Getting Feedback
An Article by Erin CasaliGetting feedback can be thought of as a form of design research. In the same way that we wouldn’t do any research without the right questions to get the insights that we need, the best way to ask for feedback is also to craft sharp questions.
Manifesto for Agile Software Development
We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:
- Individuals and interactions over processes and tools
- Working software over comprehensive documentation
- Customer collaboration over contract negotiation
- Responding to change over following a plan
That is, while there is value in the items on the right, we value the items on the left more.
Deliver early and continuously
Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
Welcome changing requirements
Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.
Self-organizing teams
The best architectures, requirements, and designs emerge from self-organizing teams.
Technical excellence and good design
Continuous attention to technical excellence and good design enhances agility.
Agility and sustainability
Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
The amount of work not done
Simplicity—the art of maximizing the amount of work not done—is essential.
The primary measure of progress
Working software is the primary measure of progress.
Build projects around motivated individuals
Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
Deliver working software frequently
Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
Business people and developers
Business people and developers must work together daily throughout the project.
Face-to-face conversations
The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
Reflect, tune, adjust
At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.