When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
136 things every web developer should know before they burn out and turn to landscape painting or nude modelling An Article by Baldur Bjarnason www.baldurbjarnason.com The best way to improve software UX is regular direct observation, by everybody on the team, of the work done. Have some personality. Minimalism is garbage. Metaphors are fantastic. Naming things is fantastic. Try to write HTML that would make sense and be usable without the CSS. The buyer is quite often wrong. That fact never changes their mind. Working on a functioning app’s codebase does more to increase its quality than adding features. A good manager will debate you, and that’s awesome. The term ‘project’ is a poor metaphor for the horticultural activity that is software development. Two Hundred Fifty Things an Architect Should Know wwwworkuxcollections