To see with eyes unclouded by hate Eboshi: What exactly are you here for? Ashitaka: To see with eyes unclouded by hate. Hayao Miyazaki, Princess Mononoke hateseeing
There's a demon inside of you There's a demon inside of you – it's inside both of you. Look, everyone! This is what hatred looks like. This is what it does when it catches hold of you. It's eating me alive and very soon now it will kill me. Fear and anger only make it grow faster. Hayao Miyazaki, Princess Mononoke hatefear
When you're interested in what you're working on It's never hard to work when you're interested in what you're working on. But what if you hate what you're working on? It helps to examine the content of your loathing. What is it you hate? Verlyn Klinkenborg, Several Short Sentences About Writing hatework
Understanding the Kano Model An Article by Jared Spool articles.uie.com The horizontal axis represents the investment the organization makes. As investment increases, the organization spends more resources on improving the quality (remember, Noriaka was a quality guy at heart) or adding new capabilities. The vertical dimension represents the satisfaction of the user, moving from an extreme negative of frustration to an extreme positive of delight. (Neutral satisfaction being neither frustrated nor delighted is in the middle of the axis.) It’s against the backdrop of these two axes that we see how the Kano Model works. It shows us there are three forces at work, which we can use to predict our users’ satisfaction with the investment we make. Minimum Awesome Product uxfeatures