Open Transclude for Networked Writing An Essay by Toby Shorin subpixel.space Not an accumulation of factsMore that can be doneOpen Transclude Designing Synced Blocks informationwritinghypermedia
Quotebacks A Tool by Tom Critchlow & Toby Shorin quotebacks.net Quotebacks brings structured discourse to blogs and personal websites. Quotebacks makes it easy to reference content and create dialogue with other sites by turning snippets of text into elegant, self-contained blockquote components. hypermediawwwblogging
Building for the Culture An Article by Toby Shorin subpixel.space Cultural relevanceWhy don't we have any users?
Understanding the Kano Model An Article by Jared Spool articles.uie.com The horizontal axis represents the investment the organization makes. As investment increases, the organization spends more resources on improving the quality (remember, Noriaka was a quality guy at heart) or adding new capabilities. The vertical dimension represents the satisfaction of the user, moving from an extreme negative of frustration to an extreme positive of delight. (Neutral satisfaction being neither frustrated nor delighted is in the middle of the axis.) It’s against the backdrop of these two axes that we see how the Kano Model works. It shows us there are three forces at work, which we can use to predict our users’ satisfaction with the investment we make. Minimum Awesome Product uxfeatures