Against an Increasingly User-Hostile Web An Article by Parimal Satyal neustadt.fr We are quietly replacing an open web that connects and empowers with one that restricts and commoditizes people. We need to stop it. A fly in the spider's webIf you run a websiteI chose outWhat do we want the web to be? The Rise Of User-Hostile Software wwwtechnologyux
Rediscovering the Small Web An Article by Parimal Satyal neustadt.fr The vast open seasThe gatekeeperIt can also be art The small web is beautiful www
Understanding the Kano Model An Article by Jared Spool articles.uie.com The horizontal axis represents the investment the organization makes. As investment increases, the organization spends more resources on improving the quality (remember, Noriaka was a quality guy at heart) or adding new capabilities. The vertical dimension represents the satisfaction of the user, moving from an extreme negative of frustration to an extreme positive of delight. (Neutral satisfaction being neither frustrated nor delighted is in the middle of the axis.) It’s against the backdrop of these two axes that we see how the Kano Model works. It shows us there are three forces at work, which we can use to predict our users’ satisfaction with the investment we make. Minimum Awesome Product uxfeatures