So much knowledge not being applied Most organisations have a lot of documents and data floating around that hardly ever gets revisited or used. They all have research, reading, and relevant information collecting dust. Stuff that should be informing the decisions and strategies of the company. Some of it sits unread in a knowledge base or a wiki. Some of it lies in the drives of individual employees who don’t have a way to share it productively. So much knowledge not being applied! Except that’s not how we work as human beings. If you haven’t read it, experienced it, and contextualised it, then it isn’t knowledge to you. Knowledge is a quality that people possess, not documents, and the only way to transfer it from one place to another is for people at both ends to apply themselves and make it their own. Baldur Bjarnason, On online collaboration and our obligations as makers of software knowledgedocumentationwork
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation
Apologia A Chapter from A Search for Structure by Cyril Stanley Smith If the features of many are comparedPebbles on the beachHalf-formed perceptionInterdisciplinary
If the features of many are compared Almost all fields today are concerned in one way or another with hierarchical structure, and a theory, or perhaps more usefully a metaphor, common to all may emerge if the features of many are compared. Though the units in different fields are different, in all of them meaning comes through communication: patterns of communication are common to all, with aggregation leading to diversity or unity, and the clumps of unity themselves serving in turn as units in larger structrures based on more complex but still direct communication. hierarchystructure
Pebbles on the beach Newton picked up the pebbles on his metaphoric beach with an intellectual objective in mind, but his ancestor in paleolithic times picked up real minerals because he enjoyed looking at them: quite inadvertently he started the chain of practice and craftsmanship and thought that led to the diversity of specialized materials and generalized theory today. More like the early Homo sapiens than the sixteenth-century intellectual giant I have enjoyed a life of rather undisciplined wandering and search. searchcuriosity
Half-formed perception Science must be simple, yet the human brain has a structure that gives it the capacity for relating to the world in its undivided complexity in ways that are not logical, though they are effective. Aesthetic interest aroused by observation and half-formed perception seems usually, perhaps always, to precede exact analysis. intuitioncognition
Interdisciplinary These papers are probably to be called interdisciplinary—an “in” word these days—but any value they may have derives from the fact that the author started with a rather deep immersion in a single discipline. One cannot hope to understand the nature of interaction between impinging areas without a firm knowledge of at least one of them. knowledgescience