AI-driven "Design"? An Article by Jorge Arango jarango.com Like a programming language interpreter, GPT-3 translates the designer’s intent from a language they’re already familiar with (English) to one they need to learn (Figma’s information architecture, as manifested in its UI.) This can be easier for a new/busy designer, much like Python is easier and faster to work with than assembly language. But that’s not “designing” — at least not any more than compiling Python code is “programming.” In both cases, all the system does is translate human intent into a lower level of abstraction. Sure, the process saves time — but the key is getting the intent part right. I’ll be convinced the system is “designing” when it can produce a meaningful output to a directive like “change the product page’s layout to increase conversions.” aidesignintentabstraction
Two types of work An Article by Jorge Arango jarango.com There are two types of work: growth work and maintenance work. Growth work involves making new things. It can be something big or small. In either case, growth work often follows a loose process. Maintenance work is different. Maintenance work involves caring for the resources and instruments that make growth work possible. This includes tools, but also body and mind. Maintenance is ultimately in service to growth. But effective growth can’t happen without maintenance. As with so many things, the ideal is a healthy balance — and it doesn’t come without struggle. organizationinformationmakingwork
Internal design teams and thought leadership An Article by Jorge Arango jarango.com The design industry is an ecosystem. External design teams provide critical functions beyond augmenting internal design resources. Thought leadership — pushing the field’s boundaries — is indeed one of them. Many practices and tools we take for granted — journey maps, personas, conceptual frameworks — were pioneered and/or popularized by ‘outies.’ Most of the field’s foundational books and blogs are by people outside ‘client’ organizations. This isn’t because internal designers aren’t as clever or dedicated as their external colleagues. (Many ‘innies’ are former ‘outies.’) It’s because internal design roles are structurally misaligned with public thought leadership. designux
Not Just a New Feature; a New Compact A Fragment by Jorge Arango jarango.com My sense is that Slack’s teams think of themselves as adding ‘features’ to a ‘product,’ instead of as stewards of a place where people work. featuresplace
Apologia A Chapter from A Search for Structure by Cyril Stanley Smith If the features of many are comparedPebbles on the beachHalf-formed perceptionInterdisciplinary
If the features of many are compared Almost all fields today are concerned in one way or another with hierarchical structure, and a theory, or perhaps more usefully a metaphor, common to all may emerge if the features of many are compared. Though the units in different fields are different, in all of them meaning comes through communication: patterns of communication are common to all, with aggregation leading to diversity or unity, and the clumps of unity themselves serving in turn as units in larger structrures based on more complex but still direct communication. hierarchystructure
Pebbles on the beach Newton picked up the pebbles on his metaphoric beach with an intellectual objective in mind, but his ancestor in paleolithic times picked up real minerals because he enjoyed looking at them: quite inadvertently he started the chain of practice and craftsmanship and thought that led to the diversity of specialized materials and generalized theory today. More like the early Homo sapiens than the sixteenth-century intellectual giant I have enjoyed a life of rather undisciplined wandering and search. searchcuriosity
Half-formed perception Science must be simple, yet the human brain has a structure that gives it the capacity for relating to the world in its undivided complexity in ways that are not logical, though they are effective. Aesthetic interest aroused by observation and half-formed perception seems usually, perhaps always, to precede exact analysis. intuitioncognition
Interdisciplinary These papers are probably to be called interdisciplinary—an “in” word these days—but any value they may have derives from the fact that the author started with a rather deep immersion in a single discipline. One cannot hope to understand the nature of interaction between impinging areas without a firm knowledge of at least one of them. knowledgescience