Phantom Regret by Jim A Poem by Jim Carrey & The Weeknd genius.com And if your broken heart's heavy when you step on the scale You'll be lighter than air when they pull back the veil Consider the flowers, they don't try to look right They just open their petals and turn to the light melancholynaturedeathgardens
Understanding the Kano Model An Article by Jared Spool articles.uie.com The horizontal axis represents the investment the organization makes. As investment increases, the organization spends more resources on improving the quality (remember, Noriaka was a quality guy at heart) or adding new capabilities. The vertical dimension represents the satisfaction of the user, moving from an extreme negative of frustration to an extreme positive of delight. (Neutral satisfaction being neither frustrated nor delighted is in the middle of the axis.) It’s against the backdrop of these two axes that we see how the Kano Model works. It shows us there are three forces at work, which we can use to predict our users’ satisfaction with the investment we make. Minimum Awesome Product uxfeatures