Tractatus Logico-Philosophicus A Book by Ludwig Wittgenstein www.gutenberg.org The totality of factsEverything that can be saidI am my worldEthics and aesthetics are oneWhereof one cannot speak
What we have known since long A Quote by Ludwig Wittgenstein The problems are solved, not by giving new information, but by arranging what we have known since long. notetakingunderstandingproblemsinformation
Keep digging An Article by Ryan Singer m.signalvnoise.com The hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened. questionsresearchunderstanding