The Shape of Design A Book by Frank Chimero shapeofdesignbook.com Near and farWhy we should readWe hear a voice whisperNeeds more loveOne candle can light another+9 More designcraft
The Web's Grain An Essay by Frank Chimero frankchimero.com Start drawing, then put the box around it We are working against the grain of the woodA passive beauty of right structure
Keep digging An Article by Ryan Singer m.signalvnoise.com The hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened. questionsresearchunderstanding