In Praise of Shadows A Book by Jun'ichirō Tanizaki & Thomas J. Harper www.goodreads.com Things that shine and glitterA naked bulbThe Japanese toiletEmpty dreamsMost important of all are the pauses+9 More 125 Best Architecture BooksDaylight should not tyrannize architectureDeep shadows and darkness are essentialLights and lampsThe gentle light of shoji screens zendarknesslightmaterialmaking
Keep digging An Article by Ryan Singer m.signalvnoise.com The hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened. questionsresearchunderstanding