Values vs. strengths There is sometimes a conflict between a person's values and his or her strengths. What one does well – even very well and successfully – may not fit with one's value system. In that case, the work may not appear to be worth devoting one's lift to (or even a substantial portion thereof). Values are and should be the ultimate test. Peter F. Drucker, Managing Oneself valueswork
The mirror test In the early years of this century, the most highly respected diplomat of all the great powers was the german ambassador in London. He was clearly destined for great things...yet in 1906 he abruptly resigned rather than preside over a dinner given by the diplomatic corps for Edward VII. The king was a notorious womanizer and made it clear what kind of dinner he wanted. The ambassador is reported to have said, "I refuse to see a pimp in the mirror in the morning when I shave." This is the mirror test. Ethics requires that you ask yourself, What kind of person do I want to see in the mirror in the morning? Peter F. Drucker, Managing Oneself ethicsvalues
The receiving end At times it helps to rephrase an observation in line with a perspective from the receiving end of technology. When my colleagues in the field of cold-water engineering speak of "ice-infested waters", I am tempted to think of "rig-infested oceans". Language is a fine barometer of values and priorities. As such it deserves careful attention. Ursula M. Franklin, The Real World of Technology valuesenvironmentlanguage
If we didn’t live to work A Fragment by Charlie Warzel warzel.substack.com When you talk to people who reject the modern notion of a career, many of them say the same thing: They crave more balance, less precarity, and better pay. They also, crucially, want to work. What’s profound about the career rejectionists is that their guiding questions are simple. What if work didn’t make you feel awful? What would life be like if we didn’t live to work? What do workers and employers actually owe each other? What if we structured our work lives around a different idea of success? workvalues
Skeleton, Organs, Circulation, Sinew, Skin An Article by Dorian Taylor I’m concerned with how I witness the work of user experience practitioners getting treated: like it’s just a set of motions toward a product’s all-important implementation, and one that we try to compress, due to its ostensible superfluity. Once the implementation is finished, the UX work appears to usually get discarded. Tracing the answer backThe UX coral reef ux
Tracing the answer back I submit that the materials that form the precursors to a product’s implementation have considerable value on their own. My vision is that I will be able to ask a question as mundane as one about the wording of a single button, and trace the answer all the way back to the overarching business strategy to see that it makes sense. decisions
The UX coral reef It isn’t a site, or a service, or even an identifiable product at all, but rather a system for creating a skin around and connective tissue between things like: Demographic studies Contextual inquiries Stakeholder and user interviews Surveys The business ecosystem Personas Scenarios Sketches, storyboards, wireframes Mockups, models and prototypes Email and IM conversations Meeting notes Content inventories and audits Concept schemes, taxonomies, thesauri A UI style guide A branding and visual identity guide A voice and tone guide A code style guide ...etc The individual elements of such a corpus represent the work of half a dozen specialist sub-disciplines, and are useful for realizing a product’s implementation. But if you hook them all up together, they merge to become a strategic artifact that transcends products and operates as a critical control surface for the business. This is because what such an artifact represents is a coral reef of deeply-considered and hard-fought decisions, and a story of the process that yielded them. connection