From A to B
Like trying to cure obesity by loosening your belt
A sensitively tailored combination of modes
Induced demand
Choked by their own redundancy
51. Green Streets
Putting the streets to use
Roads to nowhere
A gradual refinement
The steel rail is an artifact whose form has been carefully optimized. This gradual refinement of the design was done not by a single brilliant engineer but by more than a century of industrial evolution. The rail was never meant to be an object of beauty, but its cross section has all the elegance of fine typography.
Hyperart: U.S. Rail
The steepest grade on U.S. main-line track is at the small town of Saluda, on a Norfolk Southern route between Spartanburg, South Carolina, and Asheville, North Carolina. The grade goes on for three miles at a slope of 4 or 5 percent. Trains have not been running on the line since 2001, but the tracks are still maintained.
Speaking people
Surely those who oversee and guide municipal transportation systems ought to use public transit during their work days. Why not put a clause to that effect in their job description or contract?
Requiring those whose work has a major impact on people's lives to experience some of the impact is really not too much ask. It means that they speak "people" rather than French, Cree, or Spanish.
Penn Station
In the same way that physical architecture can affect a mind, so too can software. Slower, less reliable software is like Penn Station: Sure, you can catch a transfer from one train to another but the dreary lowness of the place, the lack of sunlight or sensible wayfinding will make you feel like a rat, truculent and worthless, and worse: You’ll acclimate to that feeling and accept it as a norm.
Tokyo
Anatomical Drawings of Staircase Spaces
A Book by Tomoyuki TanakaWhy buses represent democracy in action
A Talk by Enrique PeñalosaAn advanced city is not one where even the poor use cars, but rather one where even the rich use public transport.
Snowpiercer
A FilmIn a future where a failed climate-change experiment has killed all life except for the lucky few who boarded the Snowpiercer, a train that travels around the globe, a new class system emerges.
Don’t Be an Ostrich
You just handed off a major redesign. Three months of research, twenty-seven major revisions, and hundreds cups of coffee have all culminated in this pinnacle of glory. It’s finally done!
Except it’s not.
It’s not, even after you have answered every single question the developers have about your red-line.
It’s not, even after you have addressed all the technical constraints developers encountered during the implementation.
It’s not, even after you meticulously documented all the patterns and styles into a library for reference and reuse.
It’s not, because neither you nor the developers have talked to a real user. At the bottom of your heart, you are secretly wishing:
My design looks great on paper, so let’s keep it on paper.
You are an ostrich.
Post-occupancy evaluation
Post-occupancy evaluation (POE) is a practice in the building industry where an architect would visit the building after its occupancy and interview its residents. It sounds like a great opportunity for collecting feedback and learning from mistakes, but it’s rarely practiced. Why?
Many awe-inspiring, prize-winning architectures are half building, half sculpture. Often made of specially molded concrete and steel, they are extremely expensive to alter, let alone any alteration would also attack the architect’s prestige and pride. So whatever usability issues the POE identifies will remain as issues, unless the architect wants to accept the public criticism and shame that comes with the remodeling.
In fear of criticism, an architect would turn down the opportunity for POE, and continue to design the same roof that would leak water in future projects.
In fear of criticism, a developer would use customer service representatives as a shield against user complaints, while focusing on the “technical” aspect of things.
In fear of criticism, a designer would close the contract as soon as the client accepts the design, even though none of the real users are represented by the client.