Information & Information Architecture
A history of content and sources
Good annotation
Information displays should be annotated, combining words, images, graphics, whatever it takes to describe and explain something. Annotation calls out and explains information and, at the same time, explains to viewers how to read data displays. Good annotation is like a knowledgeable expert/teacher at the viewer's side pointing and saying, "Now see how this works with that, how this might explain that..."
An immense wordy diagram
In ~1560 Ettore Ausonia, a polymath with interests from mathematics to mirror-making, constructed an immense wordy diagram depicting reflections from concave spherical mirrors. Then, between 1592 and 1601, while teaching at the University of Padua, Galileo made this handwritten copy of the diagram, which was fortunate since Ausonio's original has since gone missing. Three helpful architectures for the off-the-grid sentences are deployed – word trees, stacklists, annotated linking lines.
No wonder you think it's complicated
We were very proud of our user interface and the fact that we had a way to browse 16,000 (!!) pages of documentation on a CD-ROM. But browsing the hierarchy felt a little complicated to us.
So we asked Tufte to come in and have a look, and were hoping perhaps for a pat on the head or some free advice. He played with our AnswerBook for 90 seconds, turned around, pronounced his review:
"Dr. Spock's Baby and Child Care is a best-selling owner's manual for the most complicated 'product' imaginable – and it has only 2 levels of headings. You have 8 levels of hierarchy and I haven't stopped counting yet. No wonder you think it's complicated."
Infinite varieties of contexts
Over the course of 10 years of using Are.na, I have fully adopted the view that any piece of information can be important to a person given the right context. And on Are.na, pieces of information can be arranged in infinite varieties of contexts – their respective meaning shifts as the proximate information shifts. In other words, the more connections a block has, the more opportunities it has to be a nodal point.
Nodal points
I started thinking about all the other important “nodal points” (I don’t know what else to call this) of people, places, books, albums, websites, etc. that all played a part in shaping who I am as a person and what I think is important. These points are a combination of seeking things out myself and getting a recommendation that felt like it was actually for me. A mixture of both passive and active knowledge acquisition.
ultimately, it's the totality of those “nodal points” that indicate one’s own unique perspective. It doesn’t matter if you specifically sought out the nodal point or not, it’s the recognition that counts. When you encounter a piece of life-changing information (no matter how large the change part is), you are simultaneously discovering and creating “yourself,” becoming incrementally more complete. Your perspective (where your gaze is directed) is made up of a meandering line through these points. Learning (or maybe some precursor to learning) is a lot about developing the intuition to recognize when something you find in the world is going to be a nodal point for you.
What is a commonplace?
In all cases, a commonplace is a method of compiling knowledge for later use. In digital or analog form, this continued growth of stored ideas and projects is a key driver of intellectual development. Any time you decide to work on a project, you should attempt to collect and categorise all information that is relevant and useful.
Reveling in infrastructure
Hunstanton Secondary School (1954) in Norfolk, England, designed by Alison and Peter Smithson. Photo by Anna Armstrong (2011)
When the Smithsons placed the water heater for the Hunstanton Secondary School prominently above the school’s roofline, they weren’t just revealing the building’s infrastructure, they were reveling in it. What does it look like to do this on the web?
Of course there’s no single answer, because the web is simultaneously a physical and digital medium. It is material and it isn’t. It depends on how literally you interpret the question. But taking it somewhere in-between, seeing the web as primarily an information medium, we can ask the question a little differently: what does it look like to design something that is true to the material of digital information?
The quality of thought
It is the quality of thought and the information we use that determines yield, not the size or quality of the site.
A dot went for a walk
A dot went for a walk and turned into a line.
The dot, the line, the dance, the story, and the painting had found connections. Memory became learning, learning became understanding.Learning is remembering what one is interested in. Learning, interest, and memory are the tango of understanding.
Creating a map of meaning between data and understanding is the transformation of big data into big understanding.
The dot had embraced understanding.
Understanding precedes action.
Each of us is a dot on a journey.The need to record
With collecting comes the need to record. A specimen without a label is simply a (sometimes) pretty object. Without its associated data it is scientifically worthless.
The lapse of many years
At this point I wish to emphasize what I believe will ultimately prove to be the greatest purpose of our museum. This value will not, however, be realized until the lapse of many years, possibly a century, assuming that our material is safely preserved. And this is that the student of the future will have access to the original record of faunal conditions in California and the west, wherever we now work. He will know the proportional constituency of our faunae by species, the relative numbers of each species and the extent of the ranges of species as they exist today.
— Joseph Grinnell, 1910
Information imposters
Information imposters: This is nonsense that masquerades as information because it is postured in the form of information. We automatically give a certain weight to data based on the form in which it is delivered to us. Because we don’t take the time to question this, we assume that we have received some information.
My favorite example of this is in cookbook recipes that call for you to “cook until done.” This doesn’t tell you very much. Why bother? Information imposters are fodder for administravitis.
Like a prism
When you look at phonemes, you look through the perspective of morphemes, which are one linguistic level higher. The higher level is like a prism that splits the light in two. What was one thing, like ‘length’ at the phoneme level, looks like two opposite things ‘long’ and ‘short’ from the perspective of the morphemes. In practice, when you find both a word and its opposite, then the phoneme is not about either of these two things, but about what is common to them.
Thinking in terms of outputs
In our use of digital and analogue filing tools, we classify information through folders. An article about railway construction gets filed under ‘infrastructure’ or ‘transport’. In Evernote we tag it with ‘rail’ or ‘construction’. This is thinking like a librarian and not like a writer. We are classifying the information as an input. The reason you take notes as a writer is to produce content. It makes sense, then, to take notes in line with this goal.
Traditional filing like this tends to fail when you attempt to write your content. You are stuck trying to figure out which categories will be relevant for your proposal, paper or blog post. Interesting writing often comes from connecting separate fields through a common idea. By revealing the common denominator. By unifying two seemingly-contradictory ideas. How can you possibly achieve this if you’re looking in the same category for your information? The categories simply do not fulfil the function required by the writer.
The notes you take and indeed, the way you process information, should be with a specific project or idea in mind. You must classify information in terms of its outputs. When you take notes on a book, think about how this could apply to a specific idea you had or how it argues against a paper you read last week. The premise is that you should be organising by context and always trying to connect the dots between the content you're consuming.
Off to the races
"You get to the point where you're about to place your wager; the race is about to be run. You evaluate the sum total of the information, which has to do with how the money has been bet, what the horses looked like on the track, all this information—and it's like you run your hand over the race—I've had this happen so many times, it's the only way to explain it—you run your hand over the race. All the information is logically there, but there's something wrong. You don't know why something is wrong, but something is not correct. Then I have to reevaluate everything in terms of this feeling I have about the thing, which is derived from information, but which is so complex and so intricate and so subtle that there's no way you can put a tag on it."
The pie has been made
"In today's world, boundaries are fixed, and most significant facts have been generated. Gentleman, the heroic frontier now lies in the ordering and deployment of those facts. Classification, organization, presentation. To put it another way, the pie has been made—the contest is now in the slicing."
The Visual Information Seeking Mantra
There are many visual design guidelines but the basic principle might be summarized as the Visual Information Seeking Mantra:
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demand
Overview first, zoom and filter, then details-on-demandEach line represents one project in which I found myself rediscovering this principle and therefore wrote it down it as a reminder. It proved to be only a starting point in trying to characterize the multiple information visualization innovations occurring at university, government, and industry research labs.
Envisioning Information
A Book by Edward TufteBeautiful Evidence
A Book by Edward TufteThe Visual Display of Quantitative Information
A Book by Edward TufteThe Ladder of Abstraction
An Essay by Bret VictorThe Elements of Graphing Data
A Book by William S. ClevelandUnderstanding Understanding
A Book by Richard Saul WurmanVisual Explanations
A Book by Edward TufteInformation Visualization: Perception for Design
A Book by Colin WareThe Eyes Have It
A Research Paper by Ben ShneidermanLooseleaf
A WebsiteWikipedia
A WebsiteTinderbox
An ApplicationTinderbox is a workbench for your ideas and plans, ands ideas. It can help you analyze and understand them today, and it will adapt to your changing needs and growing knowledge.
Your Tinderbox documents can help organize themselves, keeping your data clean. We believe in information gardening: as your understanding grows, Tinderbox grows with you.
The medium is the message
A Quote by Marshall McLuhanProduct Design Resources
A Reference Work by Brandon DornThings I‘ve read, people I‘ve tried to learn from, and things I‘ve done to become a better designer. This is an idiosyncratic list reflecting what has helped me along the way, rather than an exhaustive list of design classics.
Though the list leans toward theory — principles are more durable than technique — I offer a few ideas further down about how to practice design. It also leans toward information design, because the task of presenting rich, dense information in an accessible way is ultimately the task of any digital product.
Blogging with Version Control
An Article by Will DarwinI’ve been musing for a while now on the way blog posts are typically presented—in reverse chronological order. This format has never truly made sense and does not reflect the way good writing and thinking happens.
...The main issue with the ‘pile’ system is that this post is eventually buried beneath more recent pieces of writing; there is no incentive for revisiting or updating the work. Even worse, if an author does decide to unearth the piece and make some major changes, those who read the original piece are not made aware of these alterations. The sorting order is static.
Nobody gives a hoot about groupthink
An Article by Baldur BjarnasonTwo relatively common ‘fashions’ today are real-time collaboration and shared data repositories of one kind or another.
Both increase productivity in the naive sense. We work more; everybody is more active; the group feels more cohesive.
The downside is that they also both tend to reduce the quality of the work and increase busywork.
Two types of work
An Article by Jorge ArangoThere are two types of work: growth work and maintenance work.
Growth work involves making new things. It can be something big or small. In either case, growth work often follows a loose process.
Maintenance work is different. Maintenance work involves caring for the resources and instruments that make growth work possible. This includes tools, but also body and mind.
Maintenance is ultimately in service to growth. But effective growth can’t happen without maintenance. As with so many things, the ideal is a healthy balance — and it doesn’t come without struggle.
Open Transclude for Networked Writing
An Essay by Toby ShorinWebsites are not living rooms and other lessons for information architecture
An Essay by Sarah R. BarrettWhile there is a lot that IA can learn from actual architecture or city planning, websites aren’t buildings or cities, and they don’t have to work like them. Instead, they should be designed according to the same principles that people’s brains expect from physical experiences.
Web History Chapter 1: Birth
A Chapter by Jay HoffmannHow to Think About Notes
An Article by Will DarwinWhat we have known since long
A Quote by Ludwig WittgensteinThe problems are solved, not by giving new information, but by arranging what we have known since long.
Readings in Information Visualization: Using Vision to Think
A Book by Ben Shneiderman
Interaction of Color
The deception of color
In order to use color effectively it is necessary to recognize
that color deceives continually.What counts here – first and last – is not so-called knowledge
of so-called facts, but vision – seeing.Practice before theory
Instead of mechanically applying or merely implying laws and rules
of color harmony, distinct color effects are produced
– through recognition of the interaction of color –
by making, for instance,
2 very different colors look alike, or nearly alike.The aim of such study is to develop – through experience
– by trial and error – an eye for color.
This means, specifically, seeing color action
as well as feeling color relatedness.As a general training it means development of observation and articulation.
This book, therefore, does not follow an academic conception
of “theory and practice.”
It reverses this order and places practice before theory,
which, after all, is the conclusion of practice.50 reds
If one says “Red” (the name of a color)
and there are 50 people listening,
it can be expected that there will be 50 reds in their minds.
And one can be sure that all these reds will be very different.Not the what but the how
Our concern is the interaction of color; that is, seeing
what happens between colors.We are able to hear a single tone.
But we almost never (that is, without special devices) see a single color
unconnected and unrelated to other colors.
Colors present themselves in continuous flux, constantly related to
changing neighbors and changing conditions.As a consequence, this proves for the reading of color
what Kandinsky often demanded for the reading of art:
what counts is not the what but the how.Scotopic seeing
The sensitivity
and consequently the registration of the retina of an eye is different
from the sensitivity and registration of a photographic film.Normally, black-and-white photography registers all lights lighter
and all darks darker than the more adjustable eye perceives them.
The eye also distinguishes better the so-called middle grays,
which in photography are often flattened if not lost.This shows what a higher key in light can lose in photography.
The greatest advantage the eye has over photography
is its scotopic seeing in addition to its photopic seeing.
The former means, briefly, the retinal adjustment to lower light conditions.Disliked colors
We try to recognize our preferences and our aversions –
what colors dominate in our work; what colors, on the other hand,
are rejected, disliked, or of no appeal. Usually a special effort
in using disliked colors ends with our falling in love with them.Color intervals
The tune of “Good morning to you” consists of 4 tones. It can be sung
in a high soprano, a low basso, and in all in-between voices, as well as
on many levels and in many keys. It can be played on innumerable instruments.In all possible ways of performance, this melody will keep its character
and it will be recognized instantly.Why? The intervals of the 4 tones, that is, their acoustical
constellation (again comparable with a topographical relationship),
remains the same.Although it is not common practice, one can also speak of intervals
between colors.
Colors and hues are defined, as are tones in music, by wavelength.Any color (shade or tint) always has 2 decisive characteristics:
color intensity (brightness) and light intensity (lightness).
Therefore, color intervals also have this double-sidedness, this duality.Time and space
Tones appear placed and directed predominantly in time from before to now to later.
Their juxtaposition in a musical composition is perceived
within a prescribed sequence only.
Horizontally, the tones follow each other,
perhaps not in a straight line, but of necessity in a prescribed order
and only in 1 direction – forward.
Tones heard earlier fade, and those farther back disappear, vanish.
We do not hear them backward.Colors appear connected predominantly in space. Therefore,
as constellations they can be seen in any direction and
at any speed. And as they remain, we can return to them repeatedly
and in many ways.
This remaining and not remaining, or vanishing and not vanishing,
shows only 1 essential difference between the fields of tone
and color.The accuracy of perception in one field is matched
by the durability of retention in the other, demonstrating
a curious reversal in visual and auditory memory.A cook with taste
Observe the interior and exterior, the furniture and textile decoration
following such color schemes, as well as commercialized color “suggestions”
for innumerable do-it-yourselves.Our conclusion: we may forget for a while those rules of thumb
of complementaries, whether complete or “split”, and of triads and
tetrads as well.
They are worn out.Second, no mechanical color system is flexible enough
to precalculate the manifold changing factors, as named before,
in a single prescribed recipe.Good painting, good coloring, is comparable to good cooking.
Even a good cooking recipe demands tasting and repeated tasting
while it is being followed.
And the best tasting still depends on a cook with taste.Flexible imagination
By giving up preference for harmony,
we accept dissonance to be as desirable as consonance.Besides a balance through color harmony, which is comparable
to symmetry, there is equilibrium possible between
color tensions, related to a more dynamic asymmetry.Again: knowledge and its application is not our aim;
instead, it is flexible imagination, discovery, invention – taste.Does it have color?
Whether something “has color” or not is as hard to define verbally as are
such questions as “what is music” or “what is musical."The Weber-Fechner law
Exponential increases in physical stimuli produce linear perceptual increases.
Thinking in situations
Naturally, practice is not preceded but followed by theory.
Such study promotes a more lasting teaching and learning
through experience. Its aim is development of creativeness
realized in discovery and invention – the criteria of creativity,
or flexibility, being imagination and fantasy. Altogether
it promotes “thinking in situations,” a new educational concept
unfortunately little known and less cultivated, so far.Not of method but of heart
In the end, teaching is a matter not of method but of heart.
The teacher actually is right and always will gain confidence
when he admits that he does not know, that he cannot decide, and,
as it often is with color, that he is unable to make a choice
or to give advice.Besides, good teaching is more a giving of right questions
than a giving of right answers.Results of a search
This book presents results of a search, not of what is academically called research.
In addition to the dedication of this book, I should like to state that my students in color have taught me more color than have books about color.
Simple forms
The concept that “the simpler the form of a letter the simpler its reading” was an obsession of beginning constructivism. It became something like a dogma, and is still followed by “modernistic” typographers.
This notion has proved to be wrong, because in reading we do not read letters but words, words as a whole, as a “word picture.” Ophthalmology has disclosed that the more the letters are differentiated from each other, the easier is the reading.
Without going into comparisons and the details, it should be realized that words consisting of only capital letters present the most difficult reading—because of their equal height, equal volume, and, with most, their equal width. When comparing serif letters with sans-serif, the latter provide an uneasy reading. The fashionable preference for sans-serif in text shows neither historical nor practical competence.