Details
The subtlest slightest kinds of differences
I am here
Scoop it up and whisk it away
It's not just a little thing
Good for the next man
Feeble and ugly
Rain Chains & Musical Drains
Conversations, not commandments
Good software comes from a vision, combined with conversations not commandments. In a craft-focused environment, care for efficiency, simplicity, and details really do matter. I didn’t leave my last job just because I wanted to make something new. I left because I wanted to make it in a way I could be proud of.
Modularity
One of the most pervasive features of these buildings is the fact that they are “modular.” They are full of identical concrete blocks, identical rooms, identical houses, identical apartments in identical apartment buildings. The idea that a building can - and ought - to be made of modular units is one of the most pervasive assumptions of twentieth-century architecture.
Nature is never modular. Nature is full of almost similar units (waves, raindrops, blades of grass) - but though the units of one kind are all alike in their broad structure, no two are ever alike in detail.
The same broad features keep recurring over and over again. And yet, in their detailed appearance these broad features are never twice the same.
Designing detail
My heart belongs to the details.
I actually always found them to be more important than the big picture.
Nothing works without details.
They are everything, the baseline of quality.Truly functional design only comes from the most careful and intense attention to detail.
Although he did not directly design all products and even had very little to do with some of them, he constantly encouraged tiny improvements that could make a good design better. This attention to detail ranged from the acuteness of angles in forms; the size, feels and distances between switches; the integration of handle fixings; the placement and nature of graphic elements on the products themselves and extended to product photography and packaging.
Designing detail is about achieving a fine balance in all aspects and areas of the product, including those external to the object.
Incidental details
In these journals lay the incidental details by which a book can be differentiated from a set of scientific articles. Such incidental details can become ends in themselves.
What you have observed closely
Drawing requires that you pay attention to every detail—even the seemingly unimportant ones. In creating an image (no matter how skillfully), the lines and tones on the paper provide ongoing feedback as to what you have observed closely and what you have not.
A cumulative effect
It is a cumulative effect, this character. It results from the combined impact of the design of a great many separate things, none of which is so very atrocious but too many of which are flatly negative, wanting. The design of each single thing in the environment, however small it may be, is really important.
A few millimeters apart
Aesthetes force us to consider whether happiness may not sometimes turn on the presence or absence of a fingerprint, whether in certain situations beauty and ugliness may not lie only a few millimeters apart, whether a single mark might not wreck a wall or an errant brush stroke undo a landscape painting.
The inner nature of material
The work of an artist in getting the details that he wants is greatly facilitated if he selects a material whose inner nature makes it want to take the desired shape.
Theatre Epidaurus, Greece, 330 BC
Mounting the massive cut stone stairs [of the amphitheater], we note the way in which the overhanging front edge of each seat folds down to form the first step up to the next section, the second step being the front edge of the foot space of the next set of seats. This detail is complemented by the way the undercut beneath the front edge of each seat is curved rather than sharp-edged — a detail that, being hidden in the shadows, is first revealed by our touch. An equally subtle detail is the way each stone seat is lifted slightly above the level of the foot space behind it, so that one does not set foot on the surface upon which others sit.
Warmed by the afternoon sun
Textbooks on water-system engineering state that supply mains are generally installed on the north side of the street in the Northern Hemisphere and on the south side in the Southern Hemisphere, so that the sun will warm them. In both hemispheres they are supposed to be on the east side of north-south streets, on the premise that the afternoon sun is warmer than the morning sun.
We must get our hands dirty!
We must get our hands dirty!In every work of architecture, the construction details are the heart of the project, and the true makers of the project are the ones who make the details, who make the materials directly, and who are not afraid to get dirt
under their fingernails.
Eggs, Easter and poached
When a site is done with care and excitement you can tell. You feel it as you visit, the hum of intention. The craft, the cohesiveness, the attention to detail is obvious. And in turn, you meet them halfway. These are the sites with the low bounce rates, the best engagement metrics, the ones where they get questions like “can I contribute?” No gimmicks needed.
What if you don’t have the time? Of course, we all have to get things over the line. Perhaps a challenge: what small thing can you incorporate that someone might notice? Can you start with a single detail? I didn’t start with a poached egg in my breakfast, one day I made a goofy scrambled one. It went on from there. Can you challenge yourself to learn one small new technique? Can you outsource one graphic? Can you introduce a tiny easter egg? Say something just a little differently from the typical corporate lingo?
Cloudbusting
An Article by Daisy AliotoIt is fun to revisit memories this way, a digital stamp in my weather passport, where everything can be contained in a forecast and Stockholm sits between Vilnius and London by sheer chance. It has also been a way to feel close to people I love while traveling, to know whether it is raining where they are.
As with most technology, this is artistry by committee. There is no Thomas Cole waiting in the wings. But someone has to animate the stars, to decide when to streak one across the screen–to play god in our pockets.
The other way to build a massive tech company - doing it slowly
A Podcast by Howie LiuI like to think about the early years of [Airtable] as not only a great time for us to be patient and to get a lot of details right in the product. I think some of those details had to be done in a slow, deliberate way with a small team. You can't necessarily parallelize the design and development of a really detail-oriented product.
Care for the Text
An Article by Robin RendleWhenever I’m stuck pondering the question: "How do I make this website better?" I know the answer is always this: Care for the text.
Without great writing, a website is harder to read, extremely difficult to navigate, and impossible to remember. Without great writing, it’s hardly a website at all. But it’s tough to remember this day in and day out—especially when it’s not our job to care about the text—yet each and every <p> tag and <button> element is an opportunity for great writing. It’s a moment to inject some humor or add a considerate note that helps people.
…These are the details that make a good website great.
Intelligent arrows
A Fragment by Chris CoyierReminds me of a little feature I like in Notion where if you type dash-arrow (like ->) it turns into → — but intelligently — like it doesn’t do that with inline code or a code block.
Subtilitas
A BlogSUBTĪLITĀS (latin; noun f., 3rd):
fineness of texture, logic, detail; slenderness, exactness, acuteness; sharpness : precisionI recommend eating chips
An Essay by Sam AndersonJoin me. Grab whatever you’ve got. Open the bag. Pinch it on its crinkly edges and pull apart the seams. Now we’re in business: We have broken the seal. The inside of the bag is silver and shining, a marvel of engineering — strong and flexible and reflective, like an astronaut suit. Lean in, inhale that unmistakable bouquet: toasted corn, dopamine, America, grief! We are the first humans to see these chips since they left the factory who knows when. They have been waiting for us, embalmed in preservatives, like a pharaoh in his dark tomb.
Why YKK zippers are the brown M&Ms of product design
An Article by Josh CentersA ‘pro tip’ for evaluating the quality of a piece of gear is to look at the small details, such as zippers and stitching. Cheap-minded manufacturers will skimp on those details because most people just don’t notice, and even a cheap component will often last past a basic warranty period, so it’s an easy way to increase profits without losing sales or returns.
If a designer does bother to invest in quality components, that’s a tried-and-true sign that the overall product is better than the competition.
littlebigdetails
A Blog by Floris DekkerLittle Big Details is a curated collection of the finer details of design.
As Charles & Ray Eames put it:
“The details are not the details; they make the product.”
This is intended to be a source of inspiration.
Created and curated by Floris Dekker. Alumni: Andrew McCarthy.
80/20 is the new Half-Ass
An Article by Shawn WangThe Pareto Principle is making you lazy.
Let me be more precise: The Pareto distribution is a useful model of power law effects in real life. But people are using it poorly, primarily as an excuse to be lazy.
...People forget that the devil is in the details. The first 20% everyone knows to say on Twitter. The remaining 80% is the ugly, nasty, hacky, unglamorous shit nobody talks about unless you've got time to sweat the details.
The 99% Invisible City
A Book by Roman Mars & Kurt KohlstedtMakespace.fun
An ApplicationIn today’s software, live video feeds are stuck inside static rectangles that can’t go anywhere. MakeSpace flips all that on its head. Your cursor is your live face, and you can roam free, controlling who and what you want to be close to.
The Art of Doing Science and Engineering: Learning to Learn
The Art of Doing Science and Engineering is the full expression of what "You and Your Research" outlined. It's a book about thinking; more specifically, a style of thinking by which great ideas are conceived.
Gifts of knowledge to humanity
There are many commonalities we can admire in these endeavors: the dazzling leap of imagination, the broad scope of applicability, the founding of a new paradigm. But let’s focus here on their form of distribution. These are all things that are taught. To “use” them means to learn them, understand them, internalize them, perform them with one’s own hands. They are free to any open mind.
In Hamming’s world, great achievements are gifts of knowledge to humanity.
Hamming-greatness
Hamming-greatness is tied, inseparably, with the conception of science and engineering as public service. This school of thought is not extinct today, but it is rare, and doing such work is not impossible, but fights a nearly overwhelming current.
It cannot be taught in words
How to be a great painter cannot be taught in words; one learns by trying many different approaches that seem to surround the subject. Art teachers usually let the advanced student paint, and then make suggestions on how they would have done it, or what might also be tried, more or less as the points arise in the student’s head—which is where the learning is supposed to occur!
Preparing for problems
I firmly believe in Pasteur’s remark, “Luck favors the prepared mind.” In this way I can illustrate how the individual’s preparation before encountering the problem can often lead to recognition, formulation, and solution.
Student's future, not teacher's past
Teachers should prepare the student for the student’s future, not for the teacher’s past.
If you know what you are doing
In science, if you know what you are doing, you should not be doing it.
In engineering, if you do not know what you are doing, you should not be doing it.The homogeneity of knowledge
The standard process of organizing knowledge by departments, and sub-departments, and further breaking it up into separate courses, tends to conceal the homogeneity of knowledge, and at the same time to omit much which falls between the courses.
Another goal of the course is to show the essential unity of all knowledge rather than the fragments which appear as the individual topics are taught. In your future anything and everything you know might be useful, but if you believe the problem is in one area you are not apt to use information that is relevant but which occurred in another course.
An information service society
Society is steadily moving from a material goods society to an information service society. At the time of the American Revolution, say 1780 or so, over 90% of the people were essentially farmers—now farmers are a very small percentage of workers.
What will the situation be in 2020? As a guess I would say less than 25% of the people in the civilian workforce will be handling things; the rest will be handling information in some form or other. In making a movie or a tv program you are making not so much a thing, though of course it does have a material form, as you are organizing information.
From hands to machines
It has rarely proved practical to produce exactly the same product by machines as we produced by hand. Mechanization requires you produce an equivalent product, not identically the same one.
A matter of choice and balance
More than ever before, engineering is a matter of choice and balance rather than just doing what can be done. And more and more it is the human factors which will determine good design—a topic which needs your serious attention at all times.
Central planning gives poor results
Central planning has been repeatedly shown to give poor results (consider the Russian experiment, for example, or our own bureaucracy). The persons on the spot usually have better knowledge than can those at the top and hence can often (not always) make better decisions if things are not micromanaged.
"Real programmers"
At the time the Symbolic Assembly Program (SAP) first appeared I would guess about 1% of the older programmers were interested in it—using SAP was “sissy stuff,” and a real programmer would not stoop to wasting machine capacity to do the assembly.
Using your own expertise
Almost all professionals are slow to use their own expertise for their own work. The situation is nicely summarized by the old saying, “The shoemaker’s children go without shoes.”
History tends to be charitable
History tends to be charitable. It gives credit for understanding what something means when we first do it. But there is a wise saying, “Almost everyone who opens up a new field does not really understand it the way the followers do.”
The reason this happens so often is the creators have to fight through so many dark difficulties, and wade through so much misunderstanding and confusion, they cannot see the light as others can, now the door is open and the path made easy.
Mass production of variable products
Computers have opened the door much more generally to the mass production of a variable product, regardless of what it is: numbers, words, word processing, making furniture, weaving, or what have you. They enable us to deal with variety without excessive standardization, and hence we can evolve more rapidly to a desired future!
Thinking is a matter of degree
Perhaps “thinking” is not a yes/no thing, but maybe it is a matter of degree.
Making coal miners into programmers
Many humans at present are not equipped to compete with machines—they are unable to do much more than routine jobs. There is a widespread belief (hope?) that humans can compete, once they are given proper training. However, I have long publicly doubted you could take many coal miners and make them into useful programmers.
A minimum size to fish
There is the famous story by Eddington about some people who went fishing in the sea with a net. Upon examining the size of the fish they had caught, they decided there was a minimum size to the fish in the sea! Their conclusion arose from the tool used and not from reality.
Spelled with a lowercase letter
I used to tease John Tukey that you are famous only when your name was spelled with a lowercase letter such as watt, ampere, volt, fourier (sometimes), and such.
Why it can't be done
Moral: when you know something cannot be done, also remember the essential reason why, so later, when the circumstances have changed, you will not say, “It can’t be done.”
When you decide something is not possible, don’t say at a later date it is still impossible without first reviewing all the details of why you originally were right in saying it couldn’t be done.
Intellectual shelf life
Let lab equipment lie idle for some time, and suddenly it will not work properly! This is called “shelf life,” but it is sometimes the shelf life of the skills in using it rather than the shelf life of the equipment itself! I have seen it all too often in my direct experience. Intellectual shelf life is often more insidious than is physical shelf life.
Beware of jargon
Beware of jargon—learn to recognize it for what it is, a special language to facilitate communication over a restricted area of things or events. But it also blocks thinking outside the original area it was designed to cover. Jargon is both a necessity and a curse.
You cannot consume what is not produced
The only law of economics that I believe in is Hamming’s law: “You cannot consume what is not produced.” There is not another single reliable law in all of economics I know of which is not either a tautology in mathematics or else sometimes false.
I walked the crest of the dune
Thus piece by piece I walked the crest of the dune, and each time the solution slipped on one side or the other I knew what to do to get back on the track.
God loved sand
“God loved sand, He made so much of it.” I heard, inside myself, that we were already having to exploit lower-grade copper mines, and could only expect to have an increasing cost for good copper as the years went by, but the material for glass is widely available and is not likely to ever be in short supply.
The Hawthorne effect
At the Hawthorne plant of Western Electric, long, long ago, some psychologists were trying to improve productivity by making various changes in the environment. They painted the walls an attractive color, and productivity rose. They made the lighting softer, and productivity rose. Each change caused productivity to rise. One of the men got a bit suspicious and sneaked a change back to the original state, and productivity rose! Why? It appears that when you show you care, the person on the other end responds more favorably than if you appear not to care. The workers all thought the changes were being made for their benefit and they responded accordingly. In the field of education, if you tell the students you are using a new method of teaching, then they respond by better performance, and so, incidentally, does the professor. A new method may or may not be better, indeed it may be worse, but the Hawthorne effect, which is not small in the educational area, is likely to indicate that here is a new, important, improved teaching method. It hardly matters what the new method is; its trial will produce improvements if the students perceive it as being done for their benefit.
What you learn for yourself
What you learn from others you can use to follow;
What you learn for yourself you can use to lead.The unreasonable effectiveness of mathematics
We now see that all this “truth” which is supposed to reside in mathematics is a mirage. It is all arbitrary, human conventions.
But we then face the unreasonable effectiveness of mathematics. Having claimed there was neither “truth” nor “meaning” in the mathematical symbols, I am now stuck with explaining the simple fact that mathematics is used and is an increasingly central part of our society, especially in science and engineering. We have passed from absolute certain truth in mathematics to the state where we see there is no meaning at all in the symbols—but we still use them! We put the meaning into the symbols as we convert the assumptions of the problem into mathematical symbols, and again when we interpret the results. Hence we can use the same formula in many different situations—mathematics is sort of a universal mental tool for clear thinking.
What can be put into words
It is not evident, though many people, from the early Greeks on, implicitly act as if it were true, that all things, whatsoever they may be, can be put into words—you could talk about anything: the gods, truth, beauty, and justice. But if you consider what happens in a music concert, then it is obvious that what is transmitted to the audience cannot be put into words—if it could, then the composer and musicians would probably have used words. All the music critics to the contrary, what music communicates cannot (apparently) be put into words. Similarly, but to a lesser extent, for painting. Poetry is a curious field where words are used but the true content of the poem is not in the words!
Initial psychological distance
Creativity seems, among other things, to be “usefully” putting together things which were not perceived to be related before, and it may be the initial psychological distance between the things which counts most.
Tossing an idea around
Can we do anything to increase creativity? There are training courses, and books, as well as “brainstorming sessions” which are supposed to do this. Taking the brainstorming sessions first, while they were very fashionable at one time, they have generally been found to be not much good when formally done, when a brainstorming session is carefully scheduled. But we all have had the experience of “tossing an idea around” with a friend, or a few friends (but not a large group, generally), from which insight, creativity, or whatever you care to call it, arises and we make progress.
Prepare your mind for the future
Probably the most important tool in creativity is the use of an analogy. Something seems like something else which we knew in the past. Wide acquaintance with various fields of knowledge is thus a help—provided you have the knowledge filed away so it is available when needed, rather than to be found only when led directly to it. This flexible access to pieces of knowledge seems to come from looking at knowledge while you are acquiring it from many different angles, turning over any new idea to see its many sides before filing it away. This implies effort on your part not to take the easy, immediately useful “memorizing the material” path, but to prepare your mind for the future.
Stuck with a problem
If you cannot drop a wrong problem, then the first time you meet one you will be stuck with it for the rest of your career.
Experts and impossibility
If an expert says something can be done he is probably correct, but if he says it is impossible then consider getting another opinion.
Always time to fix it later
As the saying goes:
There is never time to do the job right, but there is always time to fix it later,
especially in computer software!
The average adult
Averages are meaningful for homogeneous groups (homogeneous with respect to the actions that may later be taken), but for diverse groups averages are often meaningless. As earlier remarked, the average adult has one breast and one testicle.
Solution to evaluation and back again
A second reason the systems engineer’s design is never completed is the solution offered to the original problem usually produces both deeper insight and dissatisfactions in the engineers themselves.
Furthermore, while the design phase continually goes from proposed solution to evaluation and back again and again, there comes a time when this process of redefinement must stop and the real problem be coped with—thus giving what they realize is, in the long run, a suboptimal solution.
The heart of systems engineering
While the client has some knowledge of his symptoms, he may not understand the real causes of them, and it is foolish to try to cure the symptoms only. Thus while the systems engineers must listen to the client, they should also try to extract from the client a deeper understanding of the phenomena. Therefore, part of the job of a systems engineer is to define, in a deeper sense, what the problem is and to pass from the symptoms to the causes.
Just as there is no definite system within which the solution is to be found, and the boundaries of the problem are elastic and tend to expand with each round of solution, so too there is often no final solution, yet each cycle of input and solution is worth the effort. A solution which does not prepare for the next round with some increased insight is hardly a solution at all.
I suppose the heart of systems engineering is the acceptance that there is neither a definite fixed problem nor a final solution, rather evolution is the natural state of affairs. This is, of course, not what you learn in school, where you are given definite problems which have definite solutions.