The reality of the building One day I went to my study at Taliesen to sit down and rest. I picked up a little book just received from the ambassador to America from Japan. It was called The Book of Tea by Okakura Kakuzo. I wonder how many of you have read it? Well, in that little book I came upon quotations from the great Chinese poet-prophet Laotze, things he had said five hundred years before Jesus. As I turned the pages I suddenly came across this: "The reality of the building does not consist in the four walls and the roof but in the space within to be lived in..." The answer is, reality is the space within, into which you can put something. In other words, the idea. And so it is with architecture; so it is with your lives; and so it is with everything you can experience as reality. You will soon find out for yourselves if you begin to work with this principle in mind, that things will open to you...Therein lies the secret of great peace, missing in Western Civilization today. Frank Lloyd Wright, The Book of Tea space
When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames