In Praise of Shadows A Book by Jun'ichirō Tanizaki & Thomas J. Harper www.goodreads.com Things that shine and glitterA naked bulbThe Japanese toiletEmpty dreamsMost important of all are the pauses+9 More 125 Best Architecture BooksDaylight should not tyrannize architectureDeep shadows and darkness are essentialLights and lampsThe gentle light of shoji screens zendarknesslightmaterialmaking
When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames