So much knowledge not being applied Most organisations have a lot of documents and data floating around that hardly ever gets revisited or used. They all have research, reading, and relevant information collecting dust. Stuff that should be informing the decisions and strategies of the company. Some of it sits unread in a knowledge base or a wiki. Some of it lies in the drives of individual employees who don’t have a way to share it productively. So much knowledge not being applied! Except that’s not how we work as human beings. If you haven’t read it, experienced it, and contextualised it, then it isn’t knowledge to you. Knowledge is a quality that people possess, not documents, and the only way to transfer it from one place to another is for people at both ends to apply themselves and make it their own. Baldur Bjarnason, On online collaboration and our obligations as makers of software knowledgedocumentationwork
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation
What is Folk Craft? An Essay from The Beauty of Everyday Things by Yanagi Sōetsu MingeiFeeble and uglyAn idyllic age of craftwareOur aesthetic sense has been severely impairedThe natural thing to do The Nature and Art of Workmanship
Mingei We took the word min, meaning ‘the masses’ or ‘the people’, and the word gei, meaning ‘craft’, and combined them to create mingei. Literally, the word means ‘crafts of the people’. Folk craft objects in this sense have two principal features. One is that they are things made for daily use. Second is that they are common, ordinary things. Conversely, they are neither expensive nor produced in small numbers. Their creators are not famous artists but anonymous artisans.
Feeble and ugly Thus in order to be called mingei an object must be wholesomely and honestly made for practical use. This calls for the careful selection of material, the employment of methods that are in keeping with the work to be done, and attention to detail. It is only this that produces bona fide objects that will be of practical use in life. Looking at recent works, however, what one sees is an emphasis on visual appreciation over utility and the cutting of corners in the production process, resulting in objects that can only be called feeble and ugly. detailsfunctionobjects
An idyllic age of craftware If only a few priests are faithful to their religious beliefs, the world of religion can no longer be said to exist. For the kingdom of God to appear on earth, it is necessary for faith to be widely spread among the people. Likewise, it is my belief that for an idyllic age of craftware to appear among us, it is essential that ordinary crafted objects be saved from demise.
Our aesthetic sense has been severely impaired Until now we have been taught that the right way to appreciate beauty is through visual perception. Utilitarian crafts have been looked down on as something of a lower rank. As a result, our aesthetic sense has been severely impaired owing to the fact that beauty and life are treated as separate realms of being. utility
The natural thing to do All folk artisans, regardless of their lack of academic knowledge concerning their craft, are still capable of producing works of merit. They work as if this were the natural thing to do; they create as if this were the natural thing to do; they give birth to beauty as if this were the natural thing to do. They have entered the way of salvation through unconscious faith. It is a path open to all. Until we leave the gate behindOrdinariness craft