Ensuring Excellence An Article by Marty Cagan www.svpg.com …in so many of the best product companies there is an additional dimension that goes beyond individual empowered product teams, and even goes beyond achieving business results. It has to do with ensuring a level of what I’ll refer to here as “excellence” although that is clearly a very ambiguous term. Over the years, this concept has been referred to by many different names, always necessarily vague, but all striving to convey the same thing: “desirability,” “aha moments,” “wow factor,” “magic experiences,” or “customer delight,” to list just a few. The concept is that an effective product that achieves results is critical, but sometimes we want to go even beyond that, to provide something special. Maybe it’s because we believe this is needed to achieve the necessary value. Maybe it’s because the company has built its brand on inspiring customers. Often this dimension shows up most clearly in product design, where functional, usable but uninspiring designs can often achieve our business results, but great design can propel us into this realm of the inspiring. Do they really need it? qualitycraftproductssoftware
The Nature of Product An Article by Marty Cagan www.svpg.com Too many product managers and product designers want to spend all their time in problem discovery, and not get their hands dirty in solution discovery – the whole nonsense of “product managers are responsible for the what and not the how.” On GreatnessOne Of Us uxproductsproblemsdesign
Product vs. Feature Teams An Article by Marty Cagan svpg.com This article is certain to upset many people. Empowered product teamsViability, usablity, feasibilityWhat went wrong? featuressoftwareagile
Silicon Valley Product Group A Website by Marty Cagan svpg.com The best companies go about building great products differently. Silicon Valley Product Group (SVPG) was created to share lessons learned and best practices about how to build innovative products customers love softwareleadership
What is Folk Craft? An Essay from The Beauty of Everyday Things by Yanagi Sōetsu MingeiFeeble and uglyAn idyllic age of craftwareOur aesthetic sense has been severely impairedThe natural thing to do The Nature and Art of Workmanship
Mingei We took the word min, meaning ‘the masses’ or ‘the people’, and the word gei, meaning ‘craft’, and combined them to create mingei. Literally, the word means ‘crafts of the people’. Folk craft objects in this sense have two principal features. One is that they are things made for daily use. Second is that they are common, ordinary things. Conversely, they are neither expensive nor produced in small numbers. Their creators are not famous artists but anonymous artisans.
Feeble and ugly Thus in order to be called mingei an object must be wholesomely and honestly made for practical use. This calls for the careful selection of material, the employment of methods that are in keeping with the work to be done, and attention to detail. It is only this that produces bona fide objects that will be of practical use in life. Looking at recent works, however, what one sees is an emphasis on visual appreciation over utility and the cutting of corners in the production process, resulting in objects that can only be called feeble and ugly. detailsfunctionobjects
An idyllic age of craftware If only a few priests are faithful to their religious beliefs, the world of religion can no longer be said to exist. For the kingdom of God to appear on earth, it is necessary for faith to be widely spread among the people. Likewise, it is my belief that for an idyllic age of craftware to appear among us, it is essential that ordinary crafted objects be saved from demise.
Our aesthetic sense has been severely impaired Until now we have been taught that the right way to appreciate beauty is through visual perception. Utilitarian crafts have been looked down on as something of a lower rank. As a result, our aesthetic sense has been severely impaired owing to the fact that beauty and life are treated as separate realms of being. utility
The natural thing to do All folk artisans, regardless of their lack of academic knowledge concerning their craft, are still capable of producing works of merit. They work as if this were the natural thing to do; they create as if this were the natural thing to do; they give birth to beauty as if this were the natural thing to do. They have entered the way of salvation through unconscious faith. It is a path open to all. Until we leave the gate behindOrdinariness craft