So much knowledge not being applied Most organisations have a lot of documents and data floating around that hardly ever gets revisited or used. They all have research, reading, and relevant information collecting dust. Stuff that should be informing the decisions and strategies of the company. Some of it sits unread in a knowledge base or a wiki. Some of it lies in the drives of individual employees who don’t have a way to share it productively. So much knowledge not being applied! Except that’s not how we work as human beings. If you haven’t read it, experienced it, and contextualised it, then it isn’t knowledge to you. Knowledge is a quality that people possess, not documents, and the only way to transfer it from one place to another is for people at both ends to apply themselves and make it their own. Baldur Bjarnason, On online collaboration and our obligations as makers of software knowledgedocumentationwork
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation
One and a Half Cheers for List-Keeping An Essay from Field Notes on Science and Nature by Kenn Kaufman I don't need that birdList-chasingThe maximization method
I don't need that bird I worked for several years as a leader of birding tours, and I have met a few sad individuals who were so focused on adding to their life lists that they would refuse to look at a bird species that they had seen before, no matter how spectacular the view or how fascinating its behavior of the moment might be. “I don’t need that bird” was their standard reply.
List-chasing For a person just getting started in some area of natural history, and unabashed focus on list-chasing is a good thing, at least for a while. The trick is knowing when to stop. collections
The maximization method Keith Brown described how he got the idea “that the maximization of daily species lists of butterflies, a seemingly unscientific goal (though much employed in a sister area, ornithology), could give a large scientific fallout." For example, he described how six weeks’ effort in the Brazilian central plateau had turned up twenty-five species previously unknown for the area—but then he had adopted the “maximization” method, and in another six weeks, he had found nearly three hundred more species.