Who the problems are Recently my attention was drawn to a quote from Peter Drucker who said, "If there isn't dissent, we would not know where the problems are." I said to my husband, "Look, if there isn't dissent, we wouldn't know who the problems are." I think one has to keep that in mind. Peter F. Drucker, Every Tool Shapes the Task argument
Managing Oneself A Book by Peter F. Drucker Only from strengthFeedback analysisTaking pride in ignoranceBut bulldozers move mountainsWaste as little effort as possible on low competence+8 More Never change the technologyWhat to learn managementdisciplinewisdomwork
Their wrongness is somehow more immediate In general, a successful design, which Alexander terms a good fit between form and context, can be declared only when we can detect no more [points that conform to the standard against which we judge]. It is "departures from the norm which stand out in our minds, rather than the norm itself. Their wrongness is somehow more immediate than the rightness." Henry Petroski, The Evolution of Useful Things Notes on the Synthesis of Form