The amorality of Web 2.0 An Essay by Nicholas Carr www.roughtype.com The Internet is changing the economics of creative work – or, to put it more broadly, the economics of culture – and it’s doing it in a way that may well restrict rather than expand our choices. Wikipedia might be a pale shadow of the Britannica, but because it’s created by amateurs rather than professionals, it’s free. And free trumps quality all the time. wwwmoralityeconomicsgoodness
Performance and people An Article by Jeremy Keith adactio.com Not only is web performance a user experience issue, it may well be the user experience issue. Page speed has a proven demonstrable direct effect on user experience (and revenue and customer satisfaction and whatever other metrics you’re using). Speed is a feature performanceux