Rethinking Repair An Essay by Steven J. Jackson sjackson.infosci.cornell.edu This chapter is an exercise in broken world thinking. It asks what happens when we take erosion, breakdown, and decay, rather than novelty, growth, and progress, as our starting points in thinking through the nature, use, and effects of information technology and new media. The modern infrastructural idealThe fulcrum of these two worldsA creature of bones, not wordsThe world is always breakingA side that goes unrecognized+8 More 104. Site RepairMakers and MakingMaintenance and Care repair
Performance and people An Article by Jeremy Keith adactio.com Not only is web performance a user experience issue, it may well be the user experience issue. Page speed has a proven demonstrable direct effect on user experience (and revenue and customer satisfaction and whatever other metrics you’re using). Speed is a feature performanceux