Ensuring Excellence An Article by Marty Cagan www.svpg.com …in so many of the best product companies there is an additional dimension that goes beyond individual empowered product teams, and even goes beyond achieving business results. It has to do with ensuring a level of what I’ll refer to here as “excellence” although that is clearly a very ambiguous term. Over the years, this concept has been referred to by many different names, always necessarily vague, but all striving to convey the same thing: “desirability,” “aha moments,” “wow factor,” “magic experiences,” or “customer delight,” to list just a few. The concept is that an effective product that achieves results is critical, but sometimes we want to go even beyond that, to provide something special. Maybe it’s because we believe this is needed to achieve the necessary value. Maybe it’s because the company has built its brand on inspiring customers. Often this dimension shows up most clearly in product design, where functional, usable but uninspiring designs can often achieve our business results, but great design can propel us into this realm of the inspiring. Do they really need it? qualitycraftproductssoftware
The Nature of Product An Article by Marty Cagan www.svpg.com Too many product managers and product designers want to spend all their time in problem discovery, and not get their hands dirty in solution discovery – the whole nonsense of “product managers are responsible for the what and not the how.” On GreatnessOne Of Us uxproductsproblemsdesign
Product vs. Feature Teams An Article by Marty Cagan svpg.com This article is certain to upset many people. Empowered product teamsViability, usablity, feasibilityWhat went wrong? featuressoftwareagile
Silicon Valley Product Group A Website by Marty Cagan svpg.com The best companies go about building great products differently. Silicon Valley Product Group (SVPG) was created to share lessons learned and best practices about how to build innovative products customers love softwareleadership
A Tractate on Japanese Aesthetics A Book by Donald Richie www.goodreads.com Listings and jottingsProcess vs. productWe have been given a standardMerely ornateNo words to describe+4 More
Listings and jottings Most likely to succeed in defining Japanese aesthetics is a net of associations composed of listings or jottings, connected intuitively, that fills in a background and renders the subject visible. collections
Process vs. product ...more concerned with process than with product, with the actual construction of a self than with self-expression. designidentitymaking
We have been given a standard We have been given a standard to use. It is there, handy daily: things as they are, or Nature itself. This makes good sense, the only sense really—Nature should be our model. naturemaking
Merely ornate There is nothing merely ornate about nature: every branch, twig, or leaf counts. natureornament
No words to describe If there is no term for something, it might be thought that the commodity is of small importance. But it is just as likely that this something is of such importance that it is taken for granted, and thus any conveniences, like words, for discussing it are unnecessary. The quality without a nameThis is Water meaningwords
Mimesis Realism played small part in the realities of life as experienced by the traditional Japanese artist. The expectations of the artist's cultivated sensibilities did not demand mimesis. Rather, indication, suggestion, simplicity took the place of any fidelity to outward appearance. art
Cherry blossoms Cherry blossoms are to be preferred not when they are at their fullest but afterward, when the air is thick with their falling petals and with the unavoidable reminder that they too have had their day and must rightly perish. Immortality, in that it is considered at all, is to be found through nature's way. The form is kept though the contents evaporate. deathnature
Wabi-sabi Sabi is an aesthetic term, rooted in a given concern. It is concerned with chronology, with time and its effects, with product. Wabi is a more philosophical concept, a quality not attached merely to a given object. It is concerned with manner, with process, with direction. wabi-sabi
How painful life here would be A mountain village Where there is not even hope Of a visitor: If not for the loneliness, How painful life here would be. — Saigyo (Donald Keene translation) melancholysolitude