Questions
Research questions
Not of method but of heart
INSUFFICIENT DATA FOR MEANINGFUL ANSWER.
More by accident
only the questions
A Day at the Park
A Comic by Kostas KiriakakisOnce you see that an answer is not serving its question properly anymore, it should be tossed away. It's just their natural life cycle.
They usually kick and scream, raising one hell of a ruckus when we ask them to leave. Especially when they have been with us for a long time.
You see, too many actions have been based on those answers. Too much work and energy invested on them. They feel so important, so full of themselves. They will answer to no one. Not even to their initial question!
Keep digging
An Article by Ryan SingerThe hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened.
Open Transclude for Networked Writing
Not an accumulation of facts
Knowledge is not an accumulation of facts, nor is it even a set of facts and their relations. Facts are only rendered meaningful within narratives, and the single-page document is a format very conducive to narrative structure. The hypertext books that have gained popularity (I’m thinking here of Meaningness.com) have largely conformed to this in two ways: 1) there is an intended reading order, and 2) the longer essays within the project do most of the heavy lifting in terms of imparting the author’s perspective to readers.
On the other hand, the notion of the “document” that is intrinsic to web development today is overdetermined by the legacy of print media. The web document is a static, finished artifact that does not bring in dynamic data. This is strange because it lives on a medium that is alive, networked, and dynamic, a medium which we increasingly understand more as a space than a thing.
More that can be done
The web is still a very young medium, and it has been influenced more than anything else by print media design. There is so much more that can be done with text on a screen than is being done today. Citations, drawing, chat, speech-to-text. There are opportunities everywhere, and the bar is low! If we are serious about unlocking the value of knowledge we should consider how to improve every part of the knowledge production stack, and that includes reading. As Laurel Schwulst says:
Imaginative functionality is important, even if it’s only a trace of what was, as it’s still a sketch for a more ideal world.
Open Transclude
What you are looking at is an scroll-locked iframe that links to a quote I picked out of my blog post “Notes on Comparative Psychology.” You can use Open Transclude anywhere you can drop an
<a>
tag on your own site.Open Transclude:
- Works anywhere on your own domain
- Compatible with most static site generators / templating engines
- 12 lines of HTML, 80 lines of SCSS, 22 lines of JS (4.5 kb total)
- Has 0 dependencies — this is native web technology
Open Transclude is extremely simple, and the heaviest part of the code is the CSS, which you can simplify at your whim. That’s why I am referring to it as a UX pattern. This is not a protocol. The code is really a commodity. What’s interesting about it is the idea and the design, and this is just one viable implementation! Feel free to adapt it however you like.
The principal improvement over a block quotation is sense of context.