Reading the landscape As we walk about a site and talk to people, we can note our observations. At this stage, we try to store the information we gain in some accurate way, carry a notebook, or a camera and tape-recorder, and make small sketches. The notes we end up with can later be used to devise design strategies. We do not just see and hear, smell and taste, but we sense heat and cold, pressure, stress from efforts of hill-climbing or prickly plants, and find compatible or incompatible sites in the landscape. We note good views, outlooks, soil colours and textures. In face, we use (consciously) all our many senses and become aware of our bodies and responses. Beyond this, we can sit for a time and notice patterns and processes: how some trees prefer to grow in rocks, some in valleys, others in grasslands or clumps. We see how water flows on the site, where fires have left scars, winds have bent branches or deformed the shape of trees, how the sun and shadows move, and where we find signs of animals resting, moving, or feeding. The site is full of information on every natural subject, and we must learn to read it well. Bill Mollison, Introduction to Permaculture The Battle for the Life and Beauty of the Earth ethnography
The observer effect In biology, when researchers want to observe animals in their natural habitat, it is paramount that they find a way to do so without disturbing those animals. Otherwise, the behavior they see is unlikely to be natural, because most animals (including humans) change their behavior when they are being observed. Farnam Street fs.blog The Spoken and the Unspoken uxethnography
Two kinds of usability An Article by Ryan Singer world.hey.com I divide usability problems into two kinds: Perceptual: "They couldn't figure out what to do next", "they couldn't find the feature", "they didn't know they could click that button..." etc. Domain-specific: "We need a way to jump back here because in their workflow this happens..." In general, usability testing only catches type 1 perceptual problems. Because in those tests you take people out of the real world and assign them tasks. Usability testing doesn't catch domain-specific problems because they only come up in real life use. uxethnography
Questions to ask on a new job search An Article by Sally Lait sallylait.com The role and expectations What does this job entail? What's driving the hire? What are the biggest challenges? What scope is there to do x, y, z? How/when/why would you consider hiring me to be successful? What does progression from here look like? What's the biggest mistake I could make? The wider business Can you tell me a bit about the company? What about the culture? How does diversity, equity, and inclusion play into this? What's the most exciting thing on the company horizon? What's been the impact of COVID-19 on company finances/strategy? What are the best and worst things about working here? Day to day What's the size/structure of the team I'd be around/have reporting to me? Which other people would I work most closely with? What technologies/tools would I work with? What could I do that would make your life easier? The practical bits What salary are you offering for this role? Additional package/benefits How do you approach distributed working, and is there scope for this? What timescales are you hoping for? Holiday Job title Give yourself an extra shot: Is there anything I've said today that makes you hesitate? work