Speed is a feature An Article by Nikita Prokopov tonsky.me Millions of programs have that unfulfilled potential of becoming your second nature, something you don’t even think about when interacting with. They’re waiting to be enabled to “click”. Speed is a feature. Page weight mattersPerformance and peopleFeatures and complexity softwareperformance
People expect technology to suck because it actually sucks An Article by Nikita Prokopov tonsky.me Show image 0 Show image 1 Show image 2 I decided to record every broken interaction I had during one day. If I decided to invest time into thinning this list down, I could theoretically...reduce this list from 27 down to 24. At least 24 annoyances per day I have to live with. That’s the world WE ALL are living in now. Welcome. technologysoftwareux
When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch