The Nature and Art of Workmanship A Book by David Pye www.bloomsbury.com That which requires caringMass production of variable productsFrom hands to machinesEmploys nothing at allWhat is Folk Craft? designmakingcraftstyle
The Nature and Aesthetics of Design A Book by David Pye books.google.com Any imaginable shapeUseless work on useful thingsPresentableThe principle of arrangementThe minimum condition+35 More More real than living manThat which requires caringThe informing idea of functionalism designaestheticsmakingstylecraftbeauty
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation