Technology
Only a commercial and utilitarian view
An ethics of mutual care
Imagine the world like a cake
Induced communication
Estrangement and detachment, hospitals and airports
Fascination with control
The technology shelf
Chilled-out anxiety
The most seamless and wonderful way
Savage, hostile, and cruel
Creations of human artifice
Technology is a system
Technological middle age
Screening out the world
Infrastructure: A Guide to the Industrial Landscape
The Real World of Technology
A Brief Rant
Primer
Against an Increasingly User-Hostile Web
Our Comrade The Electron
The Future of Programming
Always Already Programming
Snipping the dead blooms
Builder Brain
A time to build and a time to repair
The Future Is Not Only Useless, It’s Expensive
How can we develop transformative tools for thought?
Class 1 / Class 2 Problems
An Article by Kevin KellyThere are two classes of problems caused by new technology. Class 1 problems are due to it not working perfectly. Class 2 problems are due to it working perfectly.
...Class 1 problems arise early and they are easy to imagine. Usually market forces will solve them. You could say, most Class 1 problems are solved along the way as they rush to become Class 2 problems. Class 2 problems are much harder to solve because they require more than just the invisible hand of the market to overcome them.
...Class 1 problems are caused by technology that is not perfect, and are solved by the marketplace. Class 2 problems are caused by technology that is perfect, and must be solved by extra-market forces such as cultural norms, regulation, and social imagination.
The medium is the message
A Quote by Marshall McLuhanStepping out of the firehose
An Article by Benedict EvansIn 1800, if you’d said that you wanted something ‘made by hand’, that would be meaningless - everything was handmade. But half a century later, it could be a reaction against the age of the machine - of steam and coal-smoke and ‘dark satanic mills.’ The Arts and Crafts movement proposed slow, hand-made, imperfect craft in reaction to mass-produced ‘perfection’ (and a lot of other things besides). A century later this is one reason I’m fascinated by the new luxury goods platforms LVMH and Kering, or indeed Supreme. How do you mass-manufacture, mass-market and mass-retail things whose entire nature is supposedly that they’re individual?
...we keep building tools, but also we let go. That’s part of the progression - Arts and Crafts was a reaction against what became the machine age, but Bauhaus and futurism embraced it. If the ‘metaverse’ means anything, it reflects that we have all grown up with this now, and we’re looking at ways to absorb it, internalise it and reflect it in our lives and in popular culture - to take ownership of it. When software eats the world, it’s not software anymore.
The Questions Concerning Technology
An Essay by L.M. Sarcasas- What sort of person will the use of this technology make of me?
- What will the use of this technology encourage me to notice?
- Does the use of this technology bring me joy?
- What limits does the use of this technology impose upon me?
- Upon what systems, technical or human, does my use of this technology depend? Are these systems just?
The return of fancy tools
An Article by Tom MacWrightTechnology is seeing a little return to complexity. Dreamweaver gave way to hand-coding websites, which is now leading into Webflow, which is a lot like Dreamweaver. Evernote give way to minimal Markdown notes, which are now becoming Notion, Coda, or Craft. Visual Studio was “disrupted” by Sublime Text and TextMate, which are now getting replaced by Visual Studio Code. JIRA was replaced by GitHub issues, which is getting outmoded by Linear. The pendulum swings back and forth, which isn’t a bad thing
Against Canvas
An Article by Alan JacobsEven with all the features and plugins, Canvas presumes certain ways of organizing classes that might not be universal, just typical. And if (like me) you’re an atypical user, you have to choose between constantly fighting with the system or gradually doing more and more things the way Canvas wants you to do them. This, by the way, is why it’s never true to say that technologies are neutral and what matters is how you use them: every technology without exception has affordances, certain actions that it makes easy, and other actions that it makes difficult or impossible. A technology whose affordances run contrary to your convictions can rob you of your independence — and any technology deployed on the scale of Canvas will inevitably do that. It will turn every teacher into an obedient Canvas-user. I don’t want to be an obedient Canvas-user.
Why I'm losing faith in UX
An Article by Mark HurstIncreasingly, I think UX doesn't live up to its original meaning of "user experience." Instead, much of the discipline today, as it's practiced in Big Tech firms, is better described by a new name.
UX is now "user exploitation."
Broken world thinking
A Fragment by Amanda MenkingConsider, for example, how “broken world thinking” can benefit product design. What if the person (or team) who invented a new technology collaborated with the person (or team) who would one day repair the same technology? What if the innovation stakeholders and the infrastructure stakeholders collaborated closely with the end users? What if every new product designed by a technology company was designed in such as way as to factor in what happens to the product after planned obsolescence?
Withered or seasoned?
An Article by Robin SloanThe Nintendo way of adapting technology is not to look for the state of the art but to utilize mature technology that can be mass-produced cheaply.
This is the reason a Nintendo console never has the fastest chips or the beefiest specs of its generation; instead, its remixes components in an interesting and generative way. Think of the Gameboy’s monochrome screen, the Wii’s motion controller, the Switch’s smartphone form.
[Gunpei Yokoi] is talking about reliability and predictability, in performance and supply alike. He wants the components to be boring, so their application can be daring.
People expect technology to suck because it actually sucks
An Article by Nikita ProkopovI decided to record every broken interaction I had during one day.
If I decided to invest time into thinning this list down, I could theoretically...reduce this list from 27 down to 24. At least 24 annoyances per day I have to live with. That’s the world WE ALL are living in now. Welcome.
The Mother of All Demos
A Lecture by Douglas EngelbartA name retroactively applied to a landmark computer demonstration, presented by Douglas Engelbart on December 9, 1968. The 90-minute presentation essentially demonstrated almost all the fundamental elements of modern personal computing:
- windows,
- hypertext,
- graphics,
- efficient navigation and command input,
- video conferencing,
- the computer mouse,
- word processing,
- dynamic file linking,
- revision control,
- and a collaborative real-time editor
What Do Metrics Want? How Quantification Prescribes Social Interaction on Facebook
A Research Paper by Benjamin GrosserWhat are the effects of this enumeration, of these metrics that count our social interactions? In other words, how are the designs of Facebook leading us to act, and to interact in certain ways and not in others? For example, would we add as many friends if we weren’t constantly confronted with how many we have? Would we “like” as many ads if we weren’t told how many others liked them before us? Would we comment on others’ statuses as often if we weren’t told how many friends responded to each comment?
In this paper, I question the effects of metrics from three angles. First I examine how our need for personal worth, within the confines of capitalism, transforms into an insatiable “desire for more.” Second, with this desire in mind, I analyze the metric components of Facebook’s interface using a software studies methodology, exploring how these numbers function and how they act upon the site’s users. Finally, I discuss my software, born from my research-based artistic practice, called Facebook Demetricator (2012-present). Facebook Demetricator removes all metrics from the Facebook interface, inviting the site’s users to try the system without the numbers and to see how that removal changes their experience. With this free web browser extension, I aim to disrupt the prescribed sociality produced through metrics, enabling a social media culture less dependent on quantification.
Small Pieces Loosely Joined: A Unified Theory of the Web
A Book by David Weinberger
A City Is Not a Tree
- Strands of life
- Impending destruction
- The right overlap
- The difficulty of designing complexity
- Political chains of influence
Strands of life
For the human mind, the tree is the easiest vehicle for complex thoughts. But the city is not, cannot, and must not be a tree. The city is a receptacle for life. If the receptacle severs the overlap of the strands of life within it, because it is a tree, it will be like a bowl full of razor blades on edge, ready to cut up whatever is entrusted to it. In such a receptacle life will be cut to pieces. If we make cities which are trees, they will cut our life within to pieces.
Impending destruction
In any organized object, extreme compartmentalization and the dissociation of internal elements are the first signs of coming destruction.
The right overlap
Overlap alone does not give structure. It can also give chaos. A garbage can is full of overlap. To have structure, you must have the right overlap.
The difficulty of designing complexity
Designers, limited as they must be by the capacity of the mind to form intuitively accessible structures, cannot achieve the complexity of the semilattice in a single mental act. The mind has an overwhelming predisposition to see trees wherever it looks and cannot escape the tree conception.
Experiments suggest strongly that people have an underlying tendency, when faced by a complex organization, to reorganize it mentally in terms of non-overlapping units. The complexity of the semilattice is replaced by the simpler and more easily grasped tree form.
Political chains of influence
In Chicago, formal chains of influence and authority are entirely overshadowed by the ad hoc lines of control which arise naturally as each new city problem presents itself. These ad hoc lines depend on who is interested in the matter, who has what at stake, who has what favors to trade to whom.
This structure, which is informal, working within the framework of the first, is what really controls public action. It varies from week to week, even from hour to hour, as one problem replaces another. Nobody’s sphere of influence is entirely under the control of any one superior; each person is under different influences as the problems change. Although the organization chart in the Mayor’s office is a tree, the actual control and exercise of authority is semilattice-like.
Same name in the same basket
Does a concert hall ask to be next to an opera house? Can the two feed on one another? Will anybody ever visit them both, gluttonously, in a single evening, or even buy tickets from one after going to a performance in the other?
In Vienna, London, Paris, each of the performing arts has found its own place, because all are not mixed randomly. The only reason that these functions have all been brought together in Lincoln Center is that the concept of performing art links them to one another. The organization is born of the mania every simple-minded person has for putting things with the same name into the same basket.
Separation of concerns
Another favorite concept of the CIAM theorists and others is the separation of recreation from everything else. This has crystallized in our real cities in the form of playgrounds. The playground, asphalted and fenced in, is nothing but a pictorial acknowledgment of the fact that ‘play’ exists as an isolated concept in our minds. It has nothing to do with the life of play itself. Few self-respecting children will even play in a playground.
Play itself, the play that children practice, goes on somewhere different every day. In a natural city this is what happens.
Structural complexity
The idea of overlap, ambiguity, multiplicity of aspect, and the semilattice are not less orderly than the right tree, but more so. They represent a thicker, tougher, more subtle and more complex view of structure.
Neighborhoods
We cannot get an adequate picture of what Middlesborough is, or of what it ought to be, in terms of neighborhoods. When we describe the city in terms of neighborhoods, we implicitly assume that the smaller elements within any one of these neighborhoods belong together so tightly that they only interact with elements in other neighborhoods through the medium of the neighborhoods to which they themselves belong. Ruth Glass herself shows clearly that this is not the case.
Cities which are trees
Columbia, Maryland
Greenbelt, Maryland
Greater London Plan
Mesa City, Paolo Soleri
Tokyo Plan, Kenzo Tange
Chandigarh (Le Corbusier)
Brasilia, Lucia Costa
Communitas (Percival and Paul Goodman)
Roman town evolved from military campsIn the worst cases, the units of which these cities are composed fail to correspond to any living reality; and the real systems, whose existence actually makes the city live, have been provided with no physical receptacle.
In a tree structure, it means that within this structure no piece of any unit is ever connected to other units, except through the medium of that unit as a whole.
Sets and systems
When the elements of a set belong together because they cooperate or work together somehow, we call the set of elements a system.
From a designer’s point of view, the physically unchanging part of this system is of special interest. I define this fixed part as a unit of the city.
Whatever picture of the city someone has is defined precisely by the subsets he sees as units.
Natural and artificial cities
I want to call those cities which have arisen more or less spontaneously over many, many years natural cities. And I shall call those cities and parts of cities which have been spontaneously created by designers and planners artificial cities. Siena, Liverpool, Kyoto, and Manhattan are examples of natural cities. Levittown, Chandigarh, and the British New Towns are examples of artificial cities.
It is more and more widely recognized today that there is some essential ingredient missing from artificial cities.
Trees and semilattices
The tree of my title is not a green tree with leaves. It is the name of an abstract structure. I shall contrast it with another, more complex abstract structure called a semilattice.
Both the tree and semilattice are ways of thinking about how a large collection of many small systems goes to make up a large and complex system.
A collection of sets forms a semilattice if, and only if, when two overlapping sets belong to the collection, the set of elements common to both also belongs to the collection. That is, if [234] and [345] belong to the collection, then [34] belongs to the collection.
A collection of sets forms a tree if, and only if, for any two sets that belong to the collection either one is wholly contained in the other, or they are wholly disjoint. Every tree is trivially a simple semilattice.
We are concerned with the difference between structures in which no overlap occurs, and those structures in which overlap does occur.
The semilattice is potentially a much more complex and subtle structure than a tree. It is this lack of structural complexity, characteristic of trees, which is crippling our conceptions of the city.