A collective right to the city A collective right to the city was seminally articulated by the French philosopher Henri Lefebvre, a right understood not simply as individual access to the goods, services, and spaces of the city but as the right to change the city in accordance with our deepest desires, to steer the very process of urbanization and the way in which the city nurtures the kinds of people we wish to become. Michael Sorkin, 20 Minutes in Manhattan The Help-Yourself City rights
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation