Reciprocity Whenever human activities incorporate machines or rigidly prescribed procedures, the modes of human interaction change. In general, technical arrangements reduce or eliminate reciprocity. Reciprocity is some manner of interactive give and take, a genuine communication among interacting parties. Ursula M. Franklin, The Real World of Technology reciprocity
When their salary depends on not understanding it A Quote by Upton Sinclair It is difficult to get people to understand something, when their salary depends on not understanding it. understandingwork