Reciprocity Whenever human activities incorporate machines or rigidly prescribed procedures, the modes of human interaction change. In general, technical arrangements reduce or eliminate reciprocity. Reciprocity is some manner of interactive give and take, a genuine communication among interacting parties. Ursula M. Franklin, The Real World of Technology reciprocity
How things ought to be It is hard to give up preconceptions of what things “ought to be,” and recognize things as they really are. Christopher Alexander, The Timeless Way of Building The way of things wisdom