Reciprocity Whenever human activities incorporate machines or rigidly prescribed procedures, the modes of human interaction change. In general, technical arrangements reduce or eliminate reciprocity. Reciprocity is some manner of interactive give and take, a genuine communication among interacting parties. Ursula M. Franklin, The Real World of Technology reciprocity
Big company tale: six months for a list and a button An Article rachelbythebay.com Whenever you wonder what it's like at a big company... sometimes, it's like this! And, hey, sometimes it's even worse! bureaucracy