Reciprocity Whenever human activities incorporate machines or rigidly prescribed procedures, the modes of human interaction change. In general, technical arrangements reduce or eliminate reciprocity. Reciprocity is some manner of interactive give and take, a genuine communication among interacting parties. Ursula M. Franklin, The Real World of Technology reciprocity
251. Different Chairs Problem People are different sizes; they sit in different ways. And yet there is a tendency in modern times to make all chairs alike. Solution Never furnish any place with chairs that are identically the same. Choose a variety of different chairs, some big, some small, some softer than others, some rockers, some very old, some new, with arms, without arms, some wicker, some wood, some cloth. Christopher Alexander, Murray Silverstein & Sara Ishikawa, A Pattern Language Drawing pictures of citiesAn index of the shifting patterns furniture