process
On Process
People get confused, companies get confused. When they start getting bigger, they want to replicate their initial success, and a lot of them think that somehow there’s some magic in the process that they’ve created. And so they start to institutionalize process across the company. And before very long people get very confused that the process is the content.
In my career I’ve found that the best people are the ones who really understand the content. And they’re a pain in the butt to manage. But you put up with it because they’re so great at the content. And that’s what makes great products. It’s not process, it’s content.
Just-in-time manufacturing
Get embedded in the team. Designers should use sprint planning, grooming, standup, and retro as opportunities to provide design to — and receive feedback from — the rest of the team. Designs can take the form of written or verbal descriptions, not just wireframes and high-fidelity mockups.
Only design what’s needed. Use constant communication between engineering and product partners to understand what your collaborators will need next. Then, plan on delivering only what is needed, and nothing more. Use the agile process — grooming, planning, and retro — to find any shortfalls or excesses.
Avoid creating a backlog of designs. Designs don’t age well. In the time between finishing design and shipping code, it’s likely that you’ll learn something new that changes your understanding. If you’re producing more design than can be implemented, focus more on the quality of each design.
How beautiful the world would be if there were a procedure for moving through labyrinths
Design skirmishes
it is apparent that the unfolding of the design process assumed a distinctly episodic structure, which we might characterize as a series of related skirmishes with various aspects of the problem at hand.
As the scope of the problem became more determined and finite for the designer, the episodic character of the process seems to have become less pronounced. During this period a systematic working out of issues and conditions took hold within the framework that had been established. This phenomenon is not at all surprising when we consider the fundamental difference between moments of problem solving when matters are poorly defined and those with clarity and sufficiency of structure.
Within the episodic structure of the process, the problem, as perceived by the designer, tends to fluctuate from being rather nebulous to being more specific and well-defined. Furthermore, moments of "blinding" followed by periods of backtracking take place, where blinding refers to conditions in which obvious connections between various considerations of importance go unrecognized by a designer.
How we can do better
It actually doesn't matter whether you actually have a formal retrospective. It doesn't matter whether you have four or five labels of things on your retro board, or exactly how you do the retro. What does matter is the notion of thinking about what we're doing and how we can do better, and it is the team that's doing the work that does this, that is the central thing.
Holistic and prescriptive technologies
Holistic technologies are normally associated with the notion of craft. Artisans, be they potters, weavers, metal-smiths, or cooks, control the process of their own work from beginning to finish. Using holistic technologies does not mean that people do not work together, but the way in which they work together leaves the individual worker in control of a particular process of creating or doing something.
The opposite is specialization by process; this I call prescriptive technology. Here, the making or doing of something is broken down into clearly identifiable steps. Each step is carried out by a separate worker, or group or workers, who need to be familiar only with the skills of performing that one step. This is what is normally meant by "division of labor".
That which requires caring
Today's real world of technology is characterized by the dominance of prescriptive technologies.
The temptation to design more or less everything according to prescriptive and broken-up technologies is so strong that it is even applied to those tasks that should be conducted in a holistic way. Any tasks that require caring, whether for people or nature, any tasks that require immediate feedback and adjustment, are best done holistically. Such tasks cannot be planed, coordinated, and controlled the way prescriptive tasks must be.
Prescriptive technologies eliminate the occasions for decision-making and judgment in general and especially for the making of principled decisions. Any goal of the technology is incorporated a priori in the design and is not negotiable.
Direct management
Direct Management does not include or permit the concept of profit to occur. The management is fee-based, or based as a fixed salary, and all construction costs are fixed ahead of time, and the building design is modified during construction, to make up any over-runs. The manager is not able to move money around at will, or put it in their pocket. At the same time, the design is approximately fixed, but with the understanding that it may be changed, during the evolution of the building, so that subtle adaptations can be included in the emerging building. In the Direct Management method it is the architect themselves and the direct manager who together manage the building works and all on-site construction for the owner.
Manifesto for Agile Software Development
A DefinitionWe are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:
- Individuals and interactions over processes and tools
- Working software over comprehensive documentation
- Customer collaboration over contract negotiation
- Responding to change over following a plan
That is, while there is value in the items on the right, we value the items on the left more.
Deadlines are bullshit
An ArticleIn software development deadlines are a necessary evil. It is important to understand when they are necessary, and it is important to understand why they are evil.
- External vs. internal deadlines
- Why are internal deadlines evil?
- Engineers who love their work
The Design Diagram
An Idea by Charles Eames & Ray EamesThis Eames drawing, often referred to as the Design Diagram, was created for a 1969 exhibition at the Louvre entitled, What is Design? Charles and Ray mailed it to the exhibition curator to augment their answers to a series of questions she had posed.
In Defence of Intuition
An Essay by Boris MüllerDesign, it seems, is not only becoming more methodical but also more scientific. This is not surprising. Design as a discipline has moved from “product beautification” to being a central part of product development. It has incorporated methodologies from human-computer interaction, sociology, and anthropology as well as advertising and management. And with the rise of design thinking, a wider range of professional disciplines are using creative methods.
I don’t want to criticize design methodologies. But against the backdrop of an overly structured design process, it is important to remind our community that there is one fundamental aspect to design that cannot be formalized in a methodology. And that is intuition.
Why we need to stop over-complicating UX
An Article by Hugo FroesMany have become so focused on the process and methodologies that they’ve forgotten the fundamentals of why we started focusing on the user and what we hope to achieve with that focus.
Beyond Artboards
An Essay by Chuánqí SunThe Pursuit of Lossless Design-Development Handoffs.
Just-in-time Design
An Article by Matthew StrömThere is a disconnect between product design and product engineering.
The Hot Potato Process
An Article by Dan MallThe big misconception I’ve seen designers and developers often fall victim to is believing that handoff goes one way. Designers hand off comps to developers and think their work is done. That puts a lot of pressure on the designer to get everything perfect in one pass.
Instead, great collaboration follows what Brad Frost and I call “The Hot Potato Process,” where ideas are passed quickly back and forth from designer to developer and back to designer then back to developer for the entirety of a product creation cycle.
Building Momentum
An Article by Dan MallFight the Waterfall
Start all of the pieces of work a little bit earlier. The key to starting work early is not succumbing to the pressure of having to finish the work. Don’t worry about finishing. If you’re a developer, you can start doing things while your design or information architect are working because a lot of your work actually isn’t dependent on their work. Some of it is, so you probably won’t be able to finish, but that shouldn’t stop you from starting.
Share Work-in-Progress Early and Often
When you share work-in-progress, share it with the caveat that no feedback is needed at this point. You’re simply sharing it to let people know where you are. For example, if you have to make 12 wireframes, share it when you finish 2 or 3. Rather than spending a whole week to drop 12 wireframes, share 2 – 3 wireframes every 2 days. The more often you do this, you start to build rhythm, and rhythm builds momentum.
The care and feeding of software engineers (or, why engineers are grumpy)
An Article by Nicholas ZakasWe do say “no” very quickly, not just to designs, but to everything. That led me into thinking about the psychology of software engineers and what makes us the way we are.
The art of taking
A Quote"By making it possible for the photographer to observe his work and his subject simultaneously, and by removing most of the manipulative barriers between the photographer and the photograph, it is hoped that many of the satisfactions of working in the early arts can be brought to a new group of photographers. The process must be concealed from—non-existent for—the photographer, who by definition need think of the art in taking and not in making photographs. In short, all that should be necessary to get a good picture is to take a good picture, and our task is to make that possible."
— Edwin H. Land, co-founder of Polaroid
Painting With the Web
An Article by Matthias OttSo much about [Gerhard Richter's painting process] reminds me of designing and building for the Web: The unpredictability, the peculiarities of the material, the improvisation, the bugs, the happy accidents. There is one crucial difference, though. By using static wireframes and static layouts, by separating design and development, we are often limiting our ability to have that creative dialogue with the Web and its materials. We are limiting our potential for playful exploration and for creating surprising and novel solutions. And, most importantly, we are limiting our ability to make conscious, well-informed decisions going forward. By adding more and more layers of abstraction, we are breaking the feedback loop of the creative process.
Technical debt as a lack of understanding
An Article by Dave Rupert"If you develop a program for a long period of time by only adding features but never reorganizing it to reflect your understanding of those features, then eventually that program simply does not contain any understanding and all efforts to work on it take longer and longer.” — Ward Cunningham
20 Minutes in Manhattan
It begins with a trip down the stairs
The walk from my apartment in Greenwich Village to my studio in Tribeca takes about twenty minutes, depending on the route and on whether I stop for a coffee and the Times. Invariably, though, it begins with a trip down the stairs.
The building I live in is a so-called Old Law tenement and was built in 1892, a date inscribed on the metal cornice that also carries the building’s name: Annabel Lee. Like most such tenements, ours is five stories high (a few are six, even seven), and I live with my wife, Joan, on the top floor.
Thoughts on stairs
...There is something hypnotic about stair climbing, and as often as I find myself thinking I ought to be at the fourth floor when I am only at the third, I think I've only gotten to three when I'm actually arriving at four.
...To my eyes (and legs) the straight run is more elegant and enjoyable to ascend.
...The narrowing is both functional and artistic, acknowledging that a stair is likely to be used by a smaller number of people as it rises and forcing the perspective narrowing of the long view upward.
...The symbolic weight of stairs is embodied in both their form and their magnitude.
(an architectural stem cell that might transform itself into any organ for living)
The grid and its difficulties
Criticism of the grid and its difficulties was voiced from the start. Olmsted himself noted several problems that arose from the fixed dimensions of the city’s blocks: the impossibility of producing sites for very large buildings and campuses; issues of daylighting; the difficulty of creating systems of formal and symbolic hierarchy within the field of uniformity.
The relative homogeneity of building
The relative homogeneity of building—and city making—in different cultures is the result of their social organization (large buildings and enclosures are the product of the need for large gatherings), their economic possibilities (only a very rich and powerful Church could produce the cathedrals), their available material and technological resources (very little timber construction is to be seen in desert cultures), and their styles of living (portable tepees and tents are logical if you’re involved in seasonal migration). The same is true today. New York builds within an essentially narrow range of configurations, materials, and structural systems, its limits set by culture, technology, and economics: small apartments in high-rise buildings result from extremely high costs for land and construction, a growing predominance of non-nuclear-family living arrangements, and a legal framework that continuously negotiates the bar of bulk upward.
All-use environments
Until the nineteenth century, virtually all cities were “all use” environments. Craft-scale production was typically carried out in a workshop below the home of the craftsperson, which often also served as the site of exchange.
Sonorisms II
the symbolic weight of stairs
the regulation of obnoxious uses
a collector and transmitter of memory
Dubai is the world made Disney
people whose traditions and desires cannot be repressed by mere architecture
the annihilation of space by time (Marx)Zoning for diversity
As production becomes increasingly clean and knowledge-based, as our urban economies tip dramatically to service industries, as racism and ethnic animosities ebb, and as the model of mixed use becomes more and more persuasive and visible, cities are in a position to dramatically rethink zoning as a medium for leveraging and usefully complicating difference, rather than simply isolating it.
Cities designed to facilitate walking
It seems clear that for reasons of both sustainability and sociability, human power as a means of locomotion in the city should be optimized. Cities designed to facilitate walking will—because of their accessible dimensions—likely be more neighborhood-focused and compact as well as more mixed in use. To be reached by walking, a destination—whether a school, office, or shop—must be close at hand. A reasonable walking time (in this culture) for basic necessities is generally considered to be about ten minutes, which translates (at an average walking speed of three to four miles per hour) into six to eight short blocks (or three to four long ones). Using this dimension as a radius, we might begin to think of a comfortable scale for a neighborhood as ten to fifteen New York City blocks.
Obsessed with absolute numbers
Modernist planning was obsessed with absolute numbers, including the minimum dimensions of rooms, open space per capita, and the one-size-fits-all head counts of neighborhood units. This was often pegged at five to seven thousand and was used as a formula for determining the distribution of schools, shops, sports fields, and other facilities. The failure of such planning is not in its effort to be comprehensive or to equalize access to necessary facilities. It is, rather, the attempt to rationalize choice on the basis of a homogeneous set of subjects, a fixed grammar of opportunities, a remorseless segregation of uses, and a scientistic faith in technical analysis and organization that simply excludes diversity, eccentricity, nonconforming beauty, and choice. The utopian nightmare.
A collective right to the city
A collective right to the city was seminally articulated by the French philosopher Henri Lefebvre, a right understood not simply as individual access to the goods, services, and spaces of the city but as the right to change the city in accordance with our deepest desires, to steer the very process of urbanization and the way in which the city nurtures the kinds of people we wish to become.
The axis of movement
Moving in the city means constantly changing the axis of movement. In general, lateral movement is confined to a single plane, what’s called grade, the ground level.
Because circulation in multistory buildings is fundamentally one way—which is to say from the bottom up—the condition at the top is invariably different from that at the bottom. Rooftop circulation is the domain of Fantômas, of cat burglars and fleeing criminals, of lovers, and of those acrobatic enough to negotiate the gaps between buildings.
Controlled environments
“Controlled environments” are another of modernism’s great obsessions. Extravagant amounts of energy are spent to keep buildings—as well as skyway systems, shopping malls, and domed stadia—at a constant temperature year-round via entirely mechanical means. The folly is not simply a touchy-feely isolation from the authenticities of nature, which can admittedly be cruel, but a larger disciplinary presumption that seeks to extend the centralized authority (central air, central government) of power ever more comprehensively. It is possible that this particular hubris may have pushed Gaia to the tipping point.
Ground displaced upward
Imagine that our rooftops were parkland, that the area of ground occupied by buildings was, in effect, simply displaced upward. Imagine that the city enacted legislation requiring that the equivalent of 100 percent of the surface area of New York were to be green. A 100 percent requirement would not simply oblige green roofs. It would also demand that compensatory greenery be added to make up for such ungreenable areas as roadways, runways, and other unplantable places. Perhaps the requirement would be satisfied with road narrowings, cantilevered gardens, or green floors in buildings (utilities on the order of the mechanical floors that occur in almost all tall buildings).
The stoop is a space of spectatorship
Along with being a meeting place, the stoop is a space of spectatorship. A street lined with stoops is a kind of lateral stadium, ideal for viewing the passing parade, whether formal ones like the giant Gay Pride and Halloween Parades (until their route was changed a few years ago) or the more informal quotidian version. Hanging out on the stoop allows the sitter to observe the dance (Jane Jacobs’s ballet) of daily activity, to notice what is out of the ordinary, to provide the kind of public presence that prompts neighborly behavior.
The Poop Press Project
(In the run-up to the law, I myself had undertaken the “Poop Press Project,” which had entailed fixing a star-shaped cookie mold to the end of a stick to transform the noisome waste into street art, an attempt only intermittently effective.)
Walking is a natural armature for thinking sequentially
Walking is a natural armature for thinking sequentially. It also has a historic relationship to mental organization that ranges from the Peripatetics, to the philosophers of Kyoto, to the clockwork circuit of Immanuel Kant, to the sublimities of the English Romantics and their passages through nature. It is not simply an occasion for observation but an analytic instrument.
The drift
The Situationists were also practitioners of a special urban-analytic walking style, the dérive—the “drift”—which Debord described as “a technique of transient passage through varied ambiences. The dérive entails playful-constructive behavior and awareness of psychogeographical effects; which completely distinguishes it from the classical notions of the journey and the stroll.” “In a dérive,” Debord deadpans, “one or more persons during a certain period drop their usual motives for movement and action, their relations, their work and leisure activities, and let themselves be drawn by the attractions of the terrain and the encounters they find there."
The dérive joins the free association of surrealism, the LSD of hippiedom, and cinematic montage as tactics for overcoming the fixity of received ideas of order and logic.
By putting progress through the city into a state of constant indeterminacy, it represents a schooled “style” of being lost.
To disappear in the crowd
The modern city produces its own style of getting lost, rooted in its special form of alienation. Here, the crowd, while it can be protective, is also a medium for both erasing individuality and homogenizing experience, for making us disappear.
Daylight should not tyrannize architecture
Daylight should not tyrannize architecture. As with so many aspects of the design of the city, light is something that should be available in a variety of modulations and susceptible to a variety of controls. However, the prejudice must always be for access.
The 1916 Zoning Resolution
Architecturally, what is striking about the 1916 legislation is that it sought to articulate a logical formula for achieving a public good in the absence of a specific vision of exactly what would actually be produced.
The spatial dimension of democracy
Since the time of the Greeks, democracy has been understood to have a spatial dimension and so, by extension, an element of scale. Plato measured the polis, the unit of democratic citizenship, at five hundred citizens, an extremely tractable size for a community that seeks to express itself through direct engagement.
Induced demand
Every attempt to cul-de-sac city streets, to change traffic patterns in favor of pedestrians, or to narrow street ends is met with the same howl of protest from the authorities: this will increase congestion because urban traffic is a zero-sum game. Any reduction in volume in one place in the city will inevitably be accompanied by a rise in traffic somewhere else.
This claim is fallacious: the true corollary is the opposite. In case after case, a reduction of the space available for vehicular traffic has simply resulted in the reduction of traffic overall.
Greenfill
I have for years been engaged in a thought experiment, the product of which is the idea of a program of “greenfill” for the city streets. The idea is simple: if one lane of every block in the city were removed from the automotive system and returned to the pedestrian realm, an enormous range of urban problems could be solved.
Responsibility for the sidewalk
It is a bizarre anomaly that we freely spend countless billions on the construction and maintenance of our streets but leave the repair, and cleaning, of our sidewalks—and the crucial shading apparatus they support—to the tender mercies of private landlords who show no strong inclination to take proper responsibility for this vital duty and whose responsibility for but a fragmentary increment of the block creates conditions of uneven repair and character.
Surrealism has become the kitsch of postmodernity
A dialogue between homogeneity and exception
All cities can be described as a dialogue between homogeneity and exception, and each strikes a particular balance that is at the core of its character.
If you want to build an outrageous building
If you want to build a bad building, hire a good architect, and If you want to build an outrageous building, hire a distinguished one.
The informing idea of functionalism
The informing idea of functionalism is what is called elegance by engineers and scientists—the notion that the best solution to a problem (whether applied to a mathematical proof, a machine, or an organizational diagram) is the most succinct. This conceit collapses the technical, the ethical, and the aesthetic, which powers the idea exponentially.
The Radiant City
Le Corbusier’s advocacy of what he had come to call the “Radiant City” continued to his death, and in the 1960s he published his most complete vision, drawn with seductive elegance and insanely mesmerizing to the generation of architects teaching in my school days, for whom possession of a Corb drawing or painting was tantamount to owning a relic of the True Cross.
Tower blocks and slabs
The buildings of Washington Square Village and Silver Towers are museum-quality examples of the two great apartment typologies of modernity: the tower block and the slab. Both illustrate their strengths and disadvantages when introduced into the urban fabric in their pure state.
Genuinely sustainable architecture
The received version of modern architecture, with its social simplification and technical sophistication, has gotten it exactly backward. Genuinely sustainable architecture must begin with the simplest technical solutions (sunshades, cross ventilation, correct solar orientation) but conduce the most complex social relations (variety before uniformity). Invention will come not simply from the fevered acts of lonely imagination but from the constant reframing of questions raised at the intersection of climate, culture, technology, politics, and taste, by the understanding that architectural meanings are produced, not inherent.
New-urbanist projects
The overwhelming majority of new-urbanist projects retain the almost purely residential, exclusively middle-class character of suburbia, simply substituting one formal paradigm for another. Instead of curving streets, cul-de-sacs, and half-acre lots, these developments offer grids, tightly spaced houses with front porches, and a town center instead of a shopping center containing the very same shops.
Touring SoHo
SoHo has, however, become part of a tourist archipelago where the definition of place falls into a set of increasingly generic categories. The act of touring devolves less on the particulars of geography than on the consumption of a set of prepackaged lifestyles, defined by a fixed array of goods and services. Almost every city in America now boasts a SoHo equivalent.
The question of gentrification
The question of gentrification is made complex by the fact that the urban qualities it produces—lively street life, profuse commerce, preservation and upgrading of old buildings—are highly desirable, the substrate of urbanity. The problem with gentrification is with its particulars and with its effects.
Gentrification suppresses reciprocity by its narrowed scripting of formal and social behavior, by turning neighborhoods into Disneylands or Colonial Williamsburgs, where residents become cast members and the rituals of everyday life become spectacle or food for consumption.
Non-architects
In 1964, the historian Bernard Rudofsky curated a show at MoMA called Architecture Without Architects, celebrating the formal qualities of a range of traditional building practices drawn from around the world.
Setting aside the endlessly troubled implications of the Western gaze on “primitive” cultures, the show had the very constructive impacts of encouraging formal diversity at a time when mainstream architecture had grown desperately, myopically monochromatic and of suggesting that “non-architects” were capable not only of making good judgments about their environments but of actually taking the lead in creating them.
A sensitively tailored combination of modes
Efficiency is produced not by the sort of movement monoculture of cars-only American cities but by a sensitively tailored combination of modes sited to exploit the particular efficiencies of each and providing useful duplication and alternative.
Flying a kiwi
Flying a kiwi fruit from New Zealand to New York produces four times the weight of the kiwi in greenhouse gases; moving a head of lettuce to here from California requires ten times the calories the lettuce yields to the eater.
Ideas for linear cities
Arturo Soria y Mata, who proposed a linear streetcar suburb for Madrid in 1882 and managed to build something like three miles’ worth of an intended thirty. Likewise, the project by Edgar Chambless for Roadtown, published in 1910, depicted an infinitely long, two-room-wide building atop three levels of underground rail lines for express, local, and freight traffic. In the late 1920s, N. A. Miliutin proposed a Soviet Union–spanning linear plan that—following Soria y Mata’s rhetoric—would have solved the old Marxian chestnut of city/country contradiction at a stroke. Le Corbusier’s Algiers scheme of 1933—a highway-topped fourteen-story building meant to stretch miles along the Mediterranean and house 180,000 people—was surely the most immediate precursor of Rudolph’s “City Corridor.”
The final architectural embellishments
The final architectural embellishments for the neighborhood should be the most exceptional, a kind of punctuation by relief, the last bursts of creative potential as the scene shifts.
Those glowing domes and minarets
I began to have my doubts about those glowing domes and minarets. Finally, I felt that this modern celebration of history subtracted something: I felt gypped out of the dark.
Induced communication
I remain mystified by what seems like an exponential increase in the need to communicate induced by the availability of a ready new means to do so, just as new highway capacity produces increased traffic. Witness the cabdrivers who talk uninterrupted on the phone as they travel the city, or the truly huge numbers of people who speak on the phone as they walk down the street: the medium has clearly become the message, if the meaning of the message remains somewhat opaque.
Management and manipulation of fear
More and more of daily life is governed by the management and manipulation of fear.
A society can be judged by the risks to which it chooses to respond, the dangers it values, the targets it gives high priority.
If those striped bass need a place to fuck
The real deathblow to Westway proved to be a lawsuit filed on behalf of the striped-bass population—shepherded through the courts by the activist Marcy Benstock—that sought to protect their breeding grounds in the pilings beneath the piers that the fill would have eliminated. After this was decided in the federal courts, Mayor Ed Koch, a Westway supporter, reportedly uttered, in frustration, the most memorable line of the affair: “If those striped bass need a place to fuck, I will build them a motel in Poughkeepsie.”
High-priced good times
Once again, a neighborhood dedicated to production has been transformed into one for consumption. As someone who believes that an internal balance between these activities is vital to the health, character, and autonomy of the city, I find that the sight of yet another zone of high-priced good times gives me the willies, even as I tuck into my perfect branzino in the lovely back garden of the delightful Italian restaurant.