When each day is the same
When each day is the same as the next, it's because people fail to recognize the good things that happen in their lives every day that the sun rises.
When each day is the same as the next, it's because people fail to recognize the good things that happen in their lives every day that the sun rises.
Raskin, in his essay on variety, suggested that the greatest flaw in city zoning is that it permits monotony. I think this is correct. Perhaps the next greatest flaw is that it ignores scale of use, where this is an important consideration, or confuses it with kind of use.
Visionary designers have lost their conceptual integrity to an industrial complex optimized for consensus, predictability, and short-term business gain. The rise of customer-obsession mantra and data-driven culture cultivated a generation of designers who only take risk-free and success-guaranteed steps towards the inevitable local maxima of design monotony.
I’m beginning to suspect that software, and more conspicuously the Web, is fundamentally the wrong shape for the archetype of the construction project.
When you sign the contract for the construction project, you are agreeing to make a Thing—app, website, whatever. And you will have agreed to deliver this Thing on a certain date, also known as a deadline. From this point forward, the goals of shipping the Thing on time and actually solving the client’s problem will be in competition with each other.
Now, I understand deadlines. I understand that the plane will take off whether or not I’m on it, or the importance of beating the holiday retail rush, or that "the show must go on". It is perfectly clear to me how people use timekeeping technology to coordinate social activity. It’s actually quite remarkable when you step back and look at it. But, over the years, I have observed that there is a difference between those examples and the ones around the delivery of Things, which tend to be completely arbitrary. When you wrap an arbitrarily complex endeavor up in a neat launch date, the goal seems to be more about coercing the people beneath you to absorb the overhead of all the details you left out—that or sweating it yourself. As a tool for coordinating human activity, I have come to believe that the Thing-deadline calculus is, considering more sophisticated alternatives, unnecessarily crude.
A tree is a kind of graph, but a graph can be considerably more complex than a tree.
I have reason to believe, which for brevity’s sake I will treat elsewhere, that the most complex class of processes and structures we humans can consciously prescribe, reduces mathematically to a tree. A tree has a top, bottom, left and right. Its branches fan out from the trunk and they don’t intersect with one another. They are discrete, contiguous, identifiable objects which persist across time. Trees are Things.
Software and websites, however, reduce to arbitrarily more complex structures: they are graphs. A graph has no meaningful orientation whatsoever. No sequence, no obvious start or end—at least none that we can intuit. It is better considered not as one Thing, but as a federation of Things, like the brain or a fungus network, or perhaps a composite artifact left behind from an ongoing process, like an ant colony or human city.
The most important consideration for any software or web excursion is content: the content of the text and other communicative media, as well as the content of the code that executes the business processes. The ability to tick off a page or piece of functionality as being done only produces a nominal successful result; the careful crafting of what one of these objects says produces a real one.