Exploiting emotion There are no shortcuts to the investment of time and care in friendship and human bonding, and it is fraudulent to pretend otherwise. When human loneliness becomes a source of income for others through devices, we'd better stop and think a bit about the place of human needs in the real world of technology. Ursula M. Franklin, The Real World of Technology lovefriendshipexploitationlonelinesssolitude
Why I'm losing faith in UX An Article by Mark Hurst creativegood.com Increasingly, I think UX doesn't live up to its original meaning of "user experience." Instead, much of the discipline today, as it's practiced in Big Tech firms, is better described by a new name. UX is now "user exploitation." Waking up from the dream of UX uxbusinessexploitationtechnology
How things ought to be It is hard to give up preconceptions of what things “ought to be,” and recognize things as they really are. Christopher Alexander, The Timeless Way of Building The way of things wisdom