To do some more pushups on the internet There may be a lot of things that have to be studied, but there is also what I call "occupational therapy for the opposition" that says, send them off to do some more pushups on the internet. You need to be mindful that it is possible to use information, and the need for information, as a delay for the call for action. Ursula M. Franklin, Every Tool Shapes the Task informationethicswwwjustice
Good design is practical design In the context of web design, Dieter Rams’ principle is not only a resounding criticism against mindless trends and meaningless decorations. It is a humanist reminder to put material honesty and social responsibility above the pursuit of the “pixel perfect” design. Chuánqí Sun, A case against "pixel perfect" design Dieter Rams: As Little Design as Possible fashionethics
An ethics of mutual care Foregrounding maintenance and repair as an aspect of technological work invites not only new functional but also moral relations to the world of technology. It references what is in fact a very old but routinely forgotten relationship of humans to things in the world: namely, an ethics of mutual care and responsibility. Steven J. Jackson, Rethinking Repair ethicshumanitymoralitytechnology
The mirror test In the early years of this century, the most highly respected diplomat of all the great powers was the german ambassador in London. He was clearly destined for great things...yet in 1906 he abruptly resigned rather than preside over a dinner given by the diplomatic corps for Edward VII. The king was a notorious womanizer and made it clear what kind of dinner he wanted. The ambassador is reported to have said, "I refuse to see a pimp in the mirror in the morning when I shave." This is the mirror test. Ethics requires that you ask yourself, What kind of person do I want to see in the mirror in the morning? Peter F. Drucker, Managing Oneself ethicsvalues
An equivalence In both early Christianity and Islam, theologians made a claim about architecture likely to sound so peculiar to modern ears as to be worth of sustained examination: they proposed that beautiful buildings had the power to improve us morally and spiritually. They believed that, rather than corrupting us, rather than being an idle indulgence for the decadent, exquisite surroundings could edge us towards perfection. A beautiful building could reinforce our resolve to be good. Behind this distinctive claim lay another astonishing belief: that of an equivalence between the visual and ethical realms. Alain de Botton, The Architecture of Happiness ethicsaestheticsgoodness
An objective matter We have been taught that there is no objective difference between good buildings and bad, good towns and bad. The fact is that the difference between a good building and a bad building, between a good town and a bad town, is an objective matter. It is the difference between health and sickness, wholeness and divided ness, self-maintenance and self-destruction. In a world which is healthy, whole, alive, and self-maintaining, people themselves can be alive and self-creating. In a world which is unwholesome and self-destroying, people cannot be alive: they will inevitably themselves be self-destroying, and miserable. Christopher Alexander, The Timeless Way of Building ethics
If you run a website If you run a website and you put official share buttons on your website, use intrusive analytics platforms, serve ads through a third-party ad network or use pervasive cookies to share and sell data on your users, you're contributing to a user-hostile web. You're using free and open-source tools created by thousands of collaborators around the world, over an open web and in the spirit of sharing, to subvert users. Parimal Satyal, Against an Increasingly User-Hostile Web wwwethics
What to refuse to do, even for the money. Michael Sorkin, Two Hundred Fifty Things an Architect Should Know ethicsdesign
Undoing the Toxic Dogmatism of Digital Design An Essay by Lisa Angela lisa-angela-fftv.medium.com Design educators and industry leaders have never reached a consensus about what comprises a “good enough” foundational education for digital design. We do not properly retire methods (or ways of conducting them) that have been shown to be ineffective. Design team seniority levels are meaningless. We’ve collectively lost the safety (and subsequently the desire) to explore and fail. We afford well-known design leaders too much power to dictate how design is discussed and conducted. We have no ethical standards. Inclusive design and accessibility are afterthoughts — both in design education and in practice. Design Discourse is in a State of Arrested DevelopmentWaking up from the dream of UXSermon for WIAD Bristol 2021On Design Thinking ethicsuxsoftware
Learning About Work Ethic From My High School Driving Instructor An Essay by James Somers www.theatlantic.com Should we really demand that the guy who checks ticket stubs at the movie theater hones his craft? Well, yes. No job is too low to not warrant care, because no job exists in isolation. Carelessness ripples. It adds friction to the working of the world. To phone it in or run out the clock, regardless of how alone and impotent you might feel in your work, is to commit an especially tragic—for being so preventable—brand of public sin. Bob [the driving instructor] oozes concern; he wants to infect the state of New Jersey with good driving habits. He respects his public role, the fact that the minute he's done with these kids they head straight for their parents' car keys and out onto the roads we share. When I asked him what he likes to do outside of work, he laughed: "This is my life." His reward is the pleasure of depth itself. craftworkethics
The Questions Concerning Technology An Essay by L.M. Sarcasas theconvivialsociety.substack.com What sort of person will the use of this technology make of me? What will the use of this technology encourage me to notice? Does the use of this technology bring me joy? What limits does the use of this technology impose upon me? Upon what systems, technical or human, does my use of this technology depend? Are these systems just? technologyethicscollections
A Mindful Mobile OS An Article by Clo S. thistooshallgrow.com I read and loved Potential's "iOS 15, Humane" proposition. Published earlier in June by co-founders Welf and Oliver, it tackles how iOS could help us better protect our attention. As a designer who cares about and writes about digital wellness, I'm profoundly aligned with their suggestions. Persuasive design Disclosure requirement From infinite feeds to pages Was this time well spent? Regret tax Conditions of use moralityethicsuxsoftwaredesign
Weighing up UX An Article by Jeremy Keith adactio.com Metrics come up when we’re talking about A/B testing, growth design, and all of the practices that help designers get their seat at the table (to use the well-worn cliché). But while metrics are very useful for measuring design’s benefit to the business, they’re not really cut out for measuring user experience. Two levels of vetoOur obedience to the king metricsuxbusinessresearchethics
Brilliant Hardware in the Valley of the Software Slump An Article by Craig Mod craigmod.com It begins with craftPenn StationEdgesThe business case for craft
It begins with craft Something strange is happening in the world of software: It’s slowly getting worse. Not all software, but a lot of it. It’s becoming more sluggish, less responsive, and subtly less reliable than it was a few years ago. In some ways this is hyperbole. Objectively, we’ve never been able to do so much, so easily with our smartphones and laptops and tablets. We’ve never pushed more data between more places more readily. But while the insidious “worseness” I mention falls only in part on the engineering side of things, it falls harder on the more subjective, craft side of things, making it all the more worrisome. Why should we care about this? Because the majority of our waking hours take place within the confines of applications. A truth recently amplified by the covid pandemic. And I believe software used by millions (if not billions) has a moral duty to elevate the emotional and intellectual qualities of its users. That elevation begins with craft. Apps Getting Worse performancecraftsoftware
Penn Station In the same way that physical architecture can affect a mind, so too can software. Slower, less reliable software is like Penn Station: Sure, you can catch a transfer from one train to another but the dreary lowness of the place, the lack of sunlight or sensible wayfinding will make you feel like a rat, truculent and worthless, and worse: You’ll acclimate to that feeling and accept it as a norm. softwaretransportation
Edges Hardware has literal and metaphorical edges — it must be fully complete and largely bug free to ship. Software? It’s far more amorphous, like mist. Patches can be endlessly pushed. It never ends. Faulty hardware can destroy a company. Faulty software can be patched. The butterfly keyboard debacle may never be lived down. Even as I type on this improved Magic Keyboard, I can’t help but wonder: Did they really test this thing? I had three butterfly keyboards die on me, twice in the field. Not fun. Hardware failures live long in the mind.
The business case for craft macOS software that adheres to craft — Things or Carbon Copy Cloner or BBEdit or Sublime Text (which, despite not being “native native” feels so solid and so responsive you’re willing to overlook its quirks) or Bear or Alfred or iA Writer or Keynote (arguably one of the best pieces of macOS software of all time) or anything by Panic, heck, even Terminal or Quicken (which, against all rational expectations is just a joy to use)5 — exists in troves, the existence of such proves to the Slacks or Twitters or Adobes of the world that it’s not impossible nor rare to produce craft-oriented software in service to user fluency, and still make a profit. In fact, there’s a business case to be made for being craft- and fluency-focused. We’ve seen entire companies with business models that could be summarized as “Bloat-Free X” emerge in recent years. Affinity is bloat-free Adobe. Install Adobe Creative Cloud on your laptop and marvel at the no fewer than a dozen processes whirling around in the background for unknown purposes. It’s no surprise Affinity Photo and Publisher and Designer have taken off. Sketch’s main feature for many years was simply: Not Adobe. And the web! When you care — when you really give a shit — the web is awe inspiring. I still can’t believe Figma is web-native (also born from the Not Adobe camp). That an application can feel so powerful, so fast, so well-crafted and be fully web-based should be a kind of lighthouse-archetype for all other sites lost in a sea of complexity and muck and unnecessary frameworks. More profitable and a better buy craftbusinesswww