So much knowledge not being applied Most organisations have a lot of documents and data floating around that hardly ever gets revisited or used. They all have research, reading, and relevant information collecting dust. Stuff that should be informing the decisions and strategies of the company. Some of it sits unread in a knowledge base or a wiki. Some of it lies in the drives of individual employees who don’t have a way to share it productively. So much knowledge not being applied! Except that’s not how we work as human beings. If you haven’t read it, experienced it, and contextualised it, then it isn’t knowledge to you. Knowledge is a quality that people possess, not documents, and the only way to transfer it from one place to another is for people at both ends to apply themselves and make it their own. Baldur Bjarnason, On online collaboration and our obligations as makers of software knowledgedocumentationwork
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation
Untangling the Bank An Essay from Field Notes on Science and Nature by Bernd Heinrich Specific aimsMore than a witnessPeculiaritiesSecrecyIf it wasn't written down+1 More
Specific aims Having specific aims, I then started to add almost everything else I could think of that might help me monitor and control my progress.
More than a witness Documentation has made the difference between simply being a witness to nature and being one who identifies themes and questions.
Peculiarities Taking notes has always helped me zero in on the interesting questions. In taking field notes, the way to find these peculiarities is to keep track of as many observations that may not appear at the time to be relevant at all.
Secrecy At a glance, my journal seems to be a mess. It is not meant to be seen or read, except by me, and often not even that.
If it wasn't written down I’ve been keeping journals of one sort or another since I was a teenager, and if there is one thing I can now confidently say about all this scribbling and note-taking, it is that if it wasn’t written down, it didn’t happen. The more I wrote the more that did happen, because all this process stirs up ideas. Stopping to sit and write costs time and energy, and some biologists feel that it should be discouraged.
An active participant Note-taking helped transform me from a young boy on barefoot runs who passively observed the tangled bank of the Maine woods into a naturalist-scientist who is an active participant in unraveling the mysteries of the natural world. notetaking