Scenes of thoroughgoing sameness In places stamped with the monotony and repetition of sameness you move, but in moving you seem to have gotten nowhere. North is the same as south, or east as west. Sometimes north, south, east and west are all alike, as they are when you stand within the grounds of a large project. It takes differences—many differences—cropping up in different directions to keep us oriented. Scenes of thoroughgoing sameness lack these natural announcements of direction and movement, or are scantly furnished with them, and so they are deeply confusing. This is a kind of chaos. Jane Jacobs, The Death and Life of Great American Cities The Image of the CityThe Great Blight of Dullness confusionchaos
Mystery exists in the mind Mystery exists in the mind, not in reality. If I am ignorant about a phenomenon, that is a fact about my state of mind, not a fact about the phenomenon itself. All the more so if it seems like no possible answer can exist: Confusion exists in the map, not in the territory. Unanswerable questions do not mark places where magic enters the universe. They mark places where your mind runs skew to reality. Eliezer Yudkowsky, Rationality: From AI to Zombies The Tao of rationality mysteryconfusion
Staff meetings at Amazon A Quote by Jeff Bezos We have study hall at the beginning of our meetings. Staff meetings at Amazon begin with 30 minutes of silent reading. The traditional corporate meeting starts with a presentation. Somebody gets up in the front of the room and presents a PowerPoint presentation, some type of slide show. In our view you get very little information, you get bullet points. This is easy for the presenter, but difficult for the audience. And so instead, all our meetings are structured around a 6 page narrative memo. Documents vs. decks