analytics
Time-based analytics
An Article by Ryan SingerAnalytics apps don't tell you much about usage behavior. You might be able to see how many users performed an event, or how many times they did it. But none of the analytics packages out there are good at showing you how often people do things. Are they using to-dos once a week? Every day? Only signing into the app once a month but happily paying for years?
Time matters. You can't understand usage without time.
Collaborative Information Architecture at Scale
An Article by Brandon DornHere I describe an approach for defining new information architectures for large organizational websites managed by many stakeholder groups.
Broadly speaking, there are four general phases to the approach:
- Auditing. Begin by immersing yourself in existing content and encourage stakeholders to adopt a critical, audience-minded perspective of their content.
- Diagramming. Work with stakeholders to develop new conceptual categories that better serve audiences and organizational direction.
- Elaborating. Think through content in detail and test new categories against specific instances and edge cases.
- Producing. Prepare content teams for production using a shared database of new sitemap pages and editorial considerations that you’ve developed incrementally.
The Right Tools for the Job
Tool-building is an essential but poorly incentivized component of academic geography and social science more broadly. To conduct better science, we need to
build better tools.
A representational tension
Do I need to know the precise polygonal geometries of Los Angeles and the University of Southern California to assert that the latter is within the former? No. My mind contains no such precise geometric model of points and lines, yet I know that USC is in Los Angeles. When humans reason with the real world, they focus on its objects, relations, and processes—rather than starting with geometry—because these are the keys to understanding and explaining the real world. Our GIS tools, however, usually do the opposite. Built from the geometry-up around the legacy logic of traditional cartography (geometries and layers), most GIS tools today are restricted by that legacy’s limited ability to model objects, relations, and processes. A representational tension thus exists in GIScience between being a geometric information science versus an ontological, relational, and processual information science.
The teleology of tool-building
The teleology of tool-building suggests that the real value lies in the end use of the tool, rather than in its origins
Urban form and grain
One square mile of different cities' street networks, held at the same scale to compare the urban form and grain.
Software often feels inevitable
Software often feels inevitable because its backstory is often invisible. We click a download link, run an installer, and suddenly have a new tool to use. Yet this conceals years of human decisions, experiences, and constraints shaping software outcomes that are in no way pre-destined.